Hi Wendy,

getting rid of that black border, you can modify the css file of he plugin, or override it with your own css.

About the video not playing, we have experimented with several codecs for mp4, and using h264 sounded like a good option for us. Or try to recode your video to something else, for example Quicktime player can do the recoding for you.

Zdenka

Hi Ryan,

we have iPod Touch available for testing, and we’re not able to replicate your problem. Could you maybe post the link to the video here, also which version of iPhone do you own?

Thanks,
Zdenka

Hi Miguel,

basic version of FV WordPress Flowplayer does not support pure mp3 without the video.

However, recently we introduced WP Mobile Video Player which is an extension for FV WordPress Flowplayer. This extension enables video on a wide variety mobile devices, and also supports mp3 playback.

Zdenka

Hi Andrew,

since you have the pro version, the easiest way for you to fully customise the testimonials output is to create a template for it, and them use this template in the shortcode. Advantage of templates is that you can adjust html just as you need. Here’s guide to templates which might help you to get started.

The very basic template could be just
[title ,]
[excerpt]

But I suggest you to check the range of other tags that can be used and fill out the html as well.

Zdenka

Hi Murray,

sorry we don’t have stylesheet with these settings, and writing it for you would be custom coding, which we would charge for. also this has to be sorted directly on your site, there’s your theme stylesheet, flowplayer stylesheet and maybe other plugins stylesheets which might interact one with another.

I can suggest you to use for example Firefox with the firebug console, where you can easily turn on and off styles for single elements.

Otherwise I would probably start with removing those !important flags from Flowplayer stylesheet, start with the container – these are probably overriding other settings.

Zdenka

Also, the guide to templates is here.

Hi Andrew,

excerpts are not supported in the basic version. Pro version supports excerpts and fully customisable templates.

Zdenka

Hi Andrew,

at the moment you can insert testimonials either directly into the template or into the PHP widget. You need to use following code:

<?php echo apply_filters('the_content', '[Testimonials: all]'); ?>

Adjust the properties for testimonials to be displayed as you wish.

We are planning to release a new version of testimonials plugin where this issue will be fixed and the shortcode will work in normal Text widget as well. Until then this workaround works.
Hope this helps,
Zdenka

Hi John,

as far as the latest version of FV Flowplayer seems to be rather stable and no other complaints about missing icon has been noted, we assume this is really a local conflict.

I am sorry I can’t help you because I am unable to replicate your problem – I have tried the theme and it was working.

Maybe one more check if flowplayer is installed properly: if you type in the shortcode manually into the page or post, does the video play? Try out the most simple example:
[­flowplayer src="http://example.com/pathtoyourvideo/example.mp4"]

Also, we do offer a pro install of our plugins, check it out here.

Zdenka

Hi Drew,

I don’t know the wp super popup, but I would bet that there’s no way to insert FV Flowplayer into plain HTML content – you need shortcode parsing, php or javascript to run it.

I am not entirely sure what you mean by inject it into the plugin PHP file, but if you mean this literally, that I wouldn’t do it, especially if you don’t know what you’re exactly doing.

The code above simulates the filters that are being applied on normal posts and pages. This code can be inserted into your template php files, of course you have to place it into a php block <?php … ?>

Sure you have to alternate that flowplayer shortcode part of it to fit your video settings.

Zdenka

Hi Gary,

no this feature is not supported. But you can very simply simulate this feature by placing the image just above the audio player.

Zdenka

Hi Drew,

you might want to check out our FAQ section, for a question “How do I insert flowplayer object outside the post, for example to a sidebar?”

Zdenka

Hi Kyle,

I have checked the above shortcode and it really looks fine. I was not able to play the video either. Is the video located on the same server as the webpage? Maybe try renaming the video with all letters lowercase – sometimes servers might have and issue with this (although we never experienced it with Flowplayer yet).
You said that the same shortcode with exactly the same video worked on some other site?
I am sorry I do not have a straight answer for this but the behaviour is weird and it is impossible to tell where’s problem without detailed debugging and checking the files on the server. I have not seen problem like this before.

Zdenka

Hi Raymond,

if you are user of Firefox you can discover all styling applied using FireBug, Safari & Chrome have build in web developer tools. You have to understand at least basic css to discover the conflict.

Zdenka

Hello Michael,

mobile devices are much more complicated in terms of video playing, and one video does not fit all devices. We have implemented an extension for FV Wordpess Flowplayer, where you can use multiple video formats at once, and different mobile browsers are then served with the most suitable video.
Please check the wpmobilevideoplayer.com for more details and demo.

Zdenka

Hi Jens,

to complete this topic I would like to note that this functionality has already been added into FV WordPress Flowplayer.

Zdenka

Hi Mark,

just add the shortcode as usual, and insert the above code into it. So the example can look something like:
[flowplayer src='example.mp4' redirect='http://example.com']

Of course you can define other parameters such as width, height and splash image as well in the shortcode.

Zdenka

Hello Mark,

yes our player supports ‘redirect’ option, so when the video finishes playing, a new page is opened. The shortcode to be added is simply redirect='http://example.com'

Zdenka

Hi Lilpodbebe,

At the moment we are not thinking about adding new functionality related to playlists.

Zdenka

Hi Gloria,

thanks for sharing this information! We will update our recommendations based on your experience, so thank you very much!

Yes, if you like to help others with Fancybox, please share your experiences here.

Thanks!
Zdenka

Hi Calophi

Actually yes, you can enter you license key in the options page, and the commercial logo should disappear.

Zdenka

Hi Tina,

thanks for your nice words, we’re happy to help!

The donation button is at the top of the plugin page ;)

Zdenka

Hi Tina,

do not use spaces in the directory/file names – I know the above is just an example, but just a reminder.

Also if you use autoplay there’s no point of submitting the splash screen – think will be the problem, that the splash screen takes the advantage and the autoplay is not executed. Try to remove the splash.

Zdenka

Hi Allen,

this sounds like a problem with permissions, have you tried Maintenance Checks in the Testimonials options tab?

Zdenka

Hello Gail,

we cleaned up those z-indexes and ordering. The higher the index, the more important link/category. If the index is the same then alphabetical order is used.

All changes are in v0.6.10 which has been just released.
Zdenka

Hi Jerod,

Thanks for reporting this, we’ll have a look at it!

Zdenka

Hi Tim,

pseudostreaming is not yet supported, but we are considering adding it.

Zdenka

Hi Anath,

good to hear!

Zdenka

Hi Michele,

at the moment we do not have a shortcode for this in the free version of this plugin.

Displaying one random testimonial is enabled only in the PRO version so far, when adding directly in the template.

Zdenka

Hi Gail,

you might want to check the new version 0.6.9 which was just released. The problem you were describing should be fixed. Thanks a lot for reporting it!

zdenka

Hi Gail,

thanks for reporting this problem, we’re investigating it and we’ll fix this as soon as possible.

Zdenka

Hi Gail,

thanks for reporting this bug! We just fixed it in the latest release 0.6.8, please upgrade your plugin and you should be able to see the subcategories when editing the link.

Zdenka

Hi Dorin,

at the moment we do not support logging into a password protected servers.

Zdenka

Hi Desta,

I wouldn’t say that wordpress is limiting this, but it might be your hosting that have some limits.

We were able to play but larger videos in wordpress without any problems.

Zdenka

Hi Elke,

For popup not to show you have to have the popup disabled in the admin section, and also your shortcode does not have to include the popup=”” part.
Are these both criteria met and you’re still having popup displayed? Can you post us a link to an example please? (Along with the shortcode you used)
Thanks!
Zdenka

Hi Nancy,

please try to check the post content in the source editor, you probably inserted the shortcode into the post with some hidden formatting or code which causes the error. The first shortcode should be fine.

About your first problem. We do support the default wordpress editor, and we also support Foliopress WYSIWYG editor. Which editor do you use for editing your posts? It might happen that if ou use some other editor, the shortcodes are not inserted properly.

Zdenka

Thanks Christine!

Hi Marian,

this feature cannot be turned off in the plugin.

The only thing I can suggest is that you place a div above the player, assign some z-index to it via css which will make the video non-clickable. This however would prevent the user to play the video again as well…

Zdenka

Hi Tina,

the play again button is built in the Flowplayer and this cannot be changed.

The play button that appears at the beginning is located in images/play.png, you can replace this with your own image – put the same name play.png so you do not have to change the code.

Hope this helps,
Zdenka

Hi Chris,

we are really happy that you like our plugin. Thanks for all those suggestions from your wish list.

We will definitely think about the default width and height setting, this is a good point.
More default settings – we’ll see about this.

About other plugins integration, well this is more complicated, as there’s no way that we can build some default plugin integration. FV WordPress Flowplayer is built to be user friendly – only simple shortcodes are needed. However this leaves all the configuration of plugins on our shoulders, so we actually have to prepare all the code for each plugin separately. This is the main reason why we do not plan to support Flowplayer plugins in general.

Thanks again for your comment!
Zdenka

Hi Virtually Marj,

thanks for reporting we’ll check this.

Zdenka

Hi TS,

the first functionality is not build in our plugin, and at the moment we are not planning to add this.

On the other hand, yes we are interested in adding the support for private video embeds from S3. However we are looking for a sort of support here: we need somebody who will provide an access to his S3 account, with couple of short videos for testing.
If you are willing to help us this way, we’ll be happy to initiate the development of this feature.

Zdenka

Hi Mark,

with the current version of plugin you can upload only one video, there is currently not place for using multiple videos.
If you use mp4, it would play with normal browsers as well as with HTML5 on iphones, ipods…

Zdenka

Hi Opay,

this feature is not supported yet, but thanks for the suggestion!

Zdenka

Hi Robert,

the first problem you having is your own css. Sorry, I can’t fix that for you.

The second issue: just remove the splash screen if you want to run autoplay. You can’t have autoplay and splash at the same time, splash screen has the priority here, so if you used splash, it is placed over the video and autoplay is supressed.

Zdenka

Hi Allerbe,

we just checked the 3.2.5 version, seems to be working ok.

When you uploaded the new flowplayer file, did you renamed it to flowplayer.commercial-3.2.5.swf?
The name of the file should be the same as the one you filled on the line 110.

It also seems that Flowplayer upgraded also the flowplayer.controls file, so be sure you upload this file as well – don’t change it’s name.

Thanks for your experience with entering the keys! We’ll prepare a guide on how to add the Flowplayer files.

Zdenka

Hi Sheri,

there’s an option to display the popup when the video finish playing. This popup contains also the ‘Share’ button which displays the link to the video.

We do not support embedding as such.

Zdenka

Hi Alex,

of course, flv format is supported as written above, but regarding the file size this mostly depends on your hosting.

Zdenka