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Hello,
We’ve been using FV Player Pro on our website to stream videos for a few months now, we’re using our own dedicated server with Apache2, no external hosting, one domain for website + videos.
The only external service we’re using is Cloudflare to protect us from DDoS attacks – we have set up Cloudflare as CDN for our website meaning all traffic to domain.com and http://www.domain.com is proxied via Cloudflare.
All was working fine until several days ago when it suddenly stopped – now after clicking “play” videos do not start and the information “hlsjs-lite: network error” is visible in left top corner of the video window.
After debugging the problem in browser console it was obvious that Cloudflare started to block our traffic:
Access to XMLHttpRequest at ‘https://www.cloudflare-terms-of-service-abuse.com/stream.ts’ (redirected from ‘https://www.domain.com/1280x720_000.ts’) from origin ‘https://www.domain.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
We’ve added CORS on our side meaning we’ve added crossdomain.xml file in document root directory containing
<?xml version=”1.0″ ?>
<cross-domain-policy>
<allow-access-from domain=”*” />
</cross-domain-policy>plus Header set Access-Control-Allow-Origin “*” in apache2 virtualhost configuration.
It changed nothing – still does not work.
There is a possibility that we are missing something that has to be done on Cloudflare configuration – I’d be grateful for any hints.
For the time being we’ve turned CF off and everything works fine right now, but we lack ddos protection and we’re exposing our public ip.
If the configuration that we’re trying to achieve is not possible due to CF limitations or else I was thinking that we could try to set up our streaming in a subdomain on different IP for example streaming.domain.com and this IP/subdomain would not be proxied via CloudFlare, whille our main site domain.com would be proxied/protected. However I’m missing to see any options in wp-admin area allowing us to configure player/videos to work in a subdomain rather than main domain – is it even possible to set up such configuration? Please let me know.
Bests, Lukasz
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Hello Plast,
we’re sorry to hear you’re facing these issues.
We never recommend using Cloudflare CDN (especially the free one) for videos, as it is against their ToS. Thus, Cloudflare probably blocked you because of violating this rule. They’ve launched Cloudflare Stream for videos a year ago. It works just fine with FV Player, but there are much cheaper options of equal quality out there.
Sadly, FV Player cannot be configured in such an way. So, your best options right now are using a different CDN for your videos altogether, or using Cloudflare streams.
Thanks,
Maria
Hello Plast,
you should be able to host your videos on a subdomain without issues. FV Player will have no issues with that and all you have to do is to replace the video links: https://foliovision.com/player/tools/migration-wizard
So where you used https://domain.com/videos/my-video/index.m3u8 you will then use https://streaming.domain.com/videos/my-video/index.m3u8
I will check with Maria regarding what she was trying to say:
Sadly, FV Player cannot be configured in such an way.
Thanks,
Martin
Thank you for both answers.
Martin – please correct me if I am wrong – from what I understand by using this migration wizard tool I can change main domain of all my videos and other related files, but it has nothing to with main site domain (domain that wordpress is using), right? So after using this tool my main website domain will remain domain.com, however every existing link to video/stream/m3u8 will be changed to streaming.domain.com, and every new video I add in the future will also have url streaming.domain.com/blahblah, even tho I will be using wp-admin area within domain.com, yes?
Hello Plast,
yes, the tool only changes the FV Player video and subtitle links.
However if you were adding new video using wp-admin by uploading it to the Media Library, these will not be affected and will still use your main domain.
Perhaps you could be using CDN Enabler plugin to rewrite all of your MP4 files to your video CDN domain. But I think that CDN would have to be pulling these video files through Cloudflare as it’s affecting all your main domain traffic.
Thanks,
Martin
