Hi Mateus,

The subtitles from YouTube should be loaded automatically. Can you see the subtitles in the first video in this demo (they start at 2:10 and might be covered by the timeline)?

Thanks,
Eduard

Hi Devin,

Actually yes, the HD is the default quality for desktop browsing. You can allow the quality switching for Vimeo videos in Settings -> FV Player -> Hosting tab -> Enable quality switching (beta). That might solve the issue with slower connections, but will add four more buttons to the interface. Let us know if this helped.

Thanks,
Eduard

Hi Devin,

I tested the Vimeo hosted videos in this demo on a Win 10 laptop in Firefox and Chrome (while being logged in) and encountered no issues. Could you please post a link to the site where you say the problems emerged?

Thanks,
Eduard

Hi Wolfgang,

That’s ok. Looks like it doesn’t have anything to do with plugins.
And what about the PHP?

Thanks,
Eduard

Hello Anar,

Could you create a test page with the CDN videos and also the RTMP stream and post it here, so I could take a look at them?

As for the devices, if you want to avoid encoding videos manually and then uploading them all, you could use a hosting service such as Vimeo Pro. There you just upload one video file and the encoding to various qualities is done automatically.

Thanks,
Eduard

Hi Mateus,

I tested the videos from your link on Win 10 and got the above mentioned results. I’m apologize, the YouTube hosted videos can’t be checked by Video Checker.

I’m not sure how this is possible. Could you please try these two things?

1) Try to watch the first video in this demo and open it in fullscreen. Does it work properly?

2) Use the Check template button in the settings of FV Player. What results did you get?

Thank you,
Eduard

Hi Lance,

Thank you for the feedback! I’ve made some edits in the ‘How to Use VAST/VPAID‘ guide, it should be better now.

Thanks,
Eduard

Hi Mateus,

I’ve tested both videos on the site on Chrome, Firefox, Opera and Microsoft Edge and had no problem with the fullscreen mode. Are you still encountering the issue? If so, could you please use the Video Checker and provide a screenshot of the results? (you can use Snaggy for sharing screenshots).

Thanks,
Eduard

Hi Roberto,

Sorry, I might have not expressed myself clearly. Do you see any issues in these demos?

* bare MP4 video: https://foliovision.com/player/demos/amazon-signed-urls
* Vimeo video: https://foliovision.com/player/demos/vimeo-integration

Thanks,
Eduard

Hello Maciej,

When I try to open the vtt file, I get to a error404 site. You could check once more if the file is present in your library and also check the format. Our guide should help – How to Create Subtitles

In the meanwhile, could you try it again with this shortcode?

[fvplayer src="https://www.youtube.com/watch?v=L7oXw2ecOrE" controlbar="yes" subtitles_pl="http://lucia.domainearl.com/site/wp-content/uploads/2016/10/test-subtitles.vtt" splash="https://i.ytimg.com/vi/L7oXw2ecOrE/hqdefault.jpg" caption="Massif des Ecrins. La grande ruine."]

Thanks,
Eduard

Hello Anar,

If you have activated the Iframe Embedding function, then there should be no problem with embedding both custom video ads and VAST ads with the original videos.

Try out these two embed codes – <iframe src=”https://foliovision.com/player/demos/roll-custom-video/fvp&#8221; allowfullscreen style=”width:640px;height:362px;border:none;max-width:100%”></iframe>

<iframe src=”https://foliovision.com/player/demos/vast-ads/fvp2&#8243; allowfullscreen style=”width:480px;height:272px;border:none;max-width:100%”></iframe>

The first one should contain a custom video ad, second one a skippable VAST ad, both in pre-roll.

Thanks,
Eduard

Hello Mr. Bhanja,

True, HLS is mostly for Apple devices, but it’s supported on Android since version Honeycomb (3.0). As I said, there also shouldn’t be much problems on PCs, since the Flash fallback.

If you however don’t want to use HLS, then you can easily serve videos from Amazon S3 and set the quality switching manually in FV Player settings. Take a look on the example video in this guide – Setting Up Video Quality Switching.

Thanks,
Eduard

Hello Mr. Bhanja,

If you want to serve VAST/VPAID videos with HLS stream, you will need to use both FV Player Pro and FV Player VAST.

FV Player Pro will easily handle HLS with Amazon CloudFront distribution, you can also set up encryption for advanced download protection of your videos. FV Player VAST is our plugin for serving VAST/VPAID ads – it’s simple to use and works perfectly with our Pro player.

If you decide for our FV Player Pro, I can also offer you an additional service of setting up the CloudFront distribution with HLS on your website for a small fee, since I know from experience that it’s a difficult process.

Let me know if you have any other questions, I’ll be happy to answer.

Thank you,
Eduard

Hello Igor,

You will have to buy multiple licences for each of your domains. We offer a 5 licences pack, that is actually cheaper than buying three licences separately. However, you will need use this modified crossdomain licence to help you run the FV Player on a WPML site- fv-flowplayer-crossdomain-license.php.

If you face any difficulties with implementing the crossdomain licence, you can buy for our extra support service Making FV Player work with your theme and we’ll set it up for you.

Thanks,
Eduard

• This reply was modified 8 years, 1 month ago by Eduard.

Hi William,

Here’s an example on our page – Custom Frame in Background. It also includes the used the sample of the code used for styling.

Thanks,
Eduard

Hi Paco,

Could you please try to manually reinstall the plugin? Make sure you download the one specific for the wrestlingrumors.net domain from the licences section in your profile, since any other won’t work.

Thanks,
Eduard

Hello Nathan,

Looks like using is a workable solution at this point – here are the details https://www.ampproject.org/docs/guides/iframes

According to their guide: “Iframes are especially useful in AMP to display content not supported in the main page context, such as content requiring user-authored JavaScript.”

We are going to keep looking into this.

Thanks,
Eduard

Hello Thomas,

I’m not sure what issue you would like to solve. You want to play several videos simultaneously and mute some of them? Or have the option to start a video muted in the shortcode editor and not only as a global setting?

Thanks,
Eduard

Hello Luria,

I’ve tested the Skin settings on various websites both in Chrome and Firefox and everything seemed fine. Have you tried different browsers?

You could also try to update the FV Player plugin. If you are using FV Player Pro and don’t see an update available, then you can login at https://foliovision.com/my-licenses and then download a ZIP file with your plugin there. Before you upload it to your site via wp-admin -> Plugins -> Add New -> Upload make sure you remove the FV Player Pro plugin which is currently there. No worries, no settings or video will be lost.

Thank you,
Eduard

Hi Nathan,

Wow, thank you very much, we all are happy to hear that! This is definitely the best post on the forums today. Feedback like this is what is pushing us every day to make our plugin even better. That and coffee, of course.

Thanks,
Eduard

Hello rasta,

We had a problem on our side – the previous version of FV Player Pro was missing the “Amazon AWS Decoder (Pro)” box which should be visible in the beta mode in Settings > FV Player Pro > Hosting.

If you follow our guide How to setup an HLS stream with Amazon Elastic Transcoder from step 12, you should be able to fill in the Access Key ID and then use the Encryption Key from Outputs > Output Key in AWS and Decrypt it in the shortcode editor.

Thanks,
Eduard

Hello Janneke,

I’m not sure what could be the issue here, but try to install the Pro plugin manually following this guide. I’ve experienced a similar message when deactivating the Pro plugin and reentering the licence key. After activating the Pro plugin again, the message disappeared, so I think that installing it manually should do the trick. We’ll have to take a closer look on this.

Let me know if the manual installation helped.

Thank you,
Eduard

• This reply was modified 8 years, 2 months ago by Eduard.

Hello Janneke,

We’re very glad that you are interested in buying the Pro licence to our FV Player – you can do so here.

I’m not sure what might be causing your problem with the “f” shortcut. Maybe you’ve moved cursor out of the video box – the “f” shortcut works only when you hover your mouse over the video.

The lightbox problem that you’ve described might be caused by the dimension settings. When the lightbox is turned on in the shortcode editor, the dimensions you enter to the lightbox field will define the size of the video in the text layout, therefore it’s limited by the settings of your theme. The dimensions of the video itself will define the size of the lightbox after clicking on it. More info can be found in this guide.

I hope these answers were helpful.

Have a nice day!
Eduard

Hello Kevin,

You are right, the border colour can be set in FV Player settings -> Skin. The border size can be customized through CSS with this rule:

.flowplayer {
border-width: 5px !important;
}

Notice the ‘important’ attribute – this is necessary because the player itself uses a set of ‘important’ attributes to keep the theme from affecting it. Therefore this rule needs to override other rules as well.

Thank you,
Eduard

Hi Daniel,

Could you please send us the link to the video and the type of device you are using?

Thank you,
Eduard