Forum Replies Created
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Hey
I installed the plugin and I still don’t see it. Can you guide me where exactly I should find the data?
I can see videos that are already in, I can not add new ones. Only through bunny’s website
Hello
When will this problem be addressed?
It’s really, really annoying
Hi
thanks for the answers.
Yesterday I updated and still the problem continues, scrolling the screen does not help nor rotating it.I will try to describe the problem again, the screen of inserting the video appears, but it is not possible to see the button of the “insert”.
Maybe it’s happening because my site is in Hebrew and it’s RTL.
I had to revert back to the previous version (another problem: I reverted through “tools” in your plugin, but only the regular version is back and not the pro)
Hi
thanks for the answers. I use an advertising service built into your plugin, not an external service.I am attaching a link to the archive of video articles on my site so you can log in to the articles and watch.
https://hm-news.co.il/category/%d7%95%d7%99%d7%93%d7%90%d7%95/
The weird thing that happens is that sometimes I see the skip button and sometimes I don’t.
Regarding the second problem I said, I do not have anything specific to say, only that many users report problems, for which the video does not work at all. This is usually a mobile.
Hello, yes the problem still persists. A lot of my users report this to me, also many times they have issues that the video gets stuck.
Thanks for the quick reply.
How can I send you the file you requested? I can not upload it here …
I do not know if it was via mobile or desktop because it is in response to the post so I do not have these details
Hello and thank you very much for the quick response!
The link to my site is:
https://hm-news.co.il/category/%d7%95%d7%99%d7%93%d7%90%d7%95/
All posts in this category are with video within the post.Like I said with me on both desktop and mobile everything works well.
Only for a large part of my users it does not work.Mobile users come to me through a dedicated app for the site. Until yesterday they were able to watch videos without issue. Only from yesterday they can not see.
I do not know if this happens only on mobile or also on desktop.
Most of my users are from mobile.
I do not have this problem but my users have and it is a serious problem because my site is based on videos that are uploaded every day.
Hello
I turned on the pre-roll advertisement.
The problem is I don’t see it when I play the videos.
Do you have a solution please?
