Hi Tim,

You want to use HLS and RTMP if you want streaming rather than progressive downloads. Please check our guides. Let us know if you have any questions afterwards.

Thanks,

Alec

Thanks for showing us the reembed example, Jon. We’ll work on a script to to do just that (turn YouTube iframes into FV Player shortcodes.
We’re a lot cheaper than $20/month and that’s including the enterprise version.
Making the web work for you, Alec

Hi Kenneth,

I’m sorry for the issues you are facing with Vimeo with the new version (we’ve just done a major core upgrade from Flowplayer engine 5 to engine 6). Please try upgrading to the latest version (you may need to reinstall manually from your account at Foliovision.com).

If that still doesn’t work, there will be a Vimeo fix this week. Vimeo is among our highest priority hosts. I use Vimeo personally.

Making the web work for you, Alec

Once again, I’m so sorry about your timing. Vimeo is

Hi Frank,

Just go ahead and post them here and mark them private. We’ll delete them before making the thread public.

Cheers,

Alec

Hi Gbowman,

Thanks for writing.

People build playlists for autoplay so I’m in no hurry to add playlists which do not play. If this is really important to you, you can order no autoadvance playlists as custom development work. If we get a number of other requests for no autoadvance playlists we’re open to reconsidering.

Martin will get you instruction on how to toggle closed captions/subtitles.

Thanks for being part of Foliovision!

Making the web work for you, Alec

Mariano, the main security features (including Cloudfront) are already released in Pro. No one has better security technology than we do. If you haven’t bought pro yet, you don’t have access to most of the security features.

Read the documentation I sent you please.

Thanks.

Alec

Hi Mariano,

Please have a look at our RTMP streaming documentation. Only RTMP will stop a determined user from downloading the mp4 file. I

https://foliovision.com/player/serving-private-cloudfront
https://foliovision.com/player/rtmp-streams

There are some serious issues with mobile compatibility if you do not provide an MP4 (downloadable with special software) version.

There are no easy answers. If security is the utmost importance, compatibility will suffer. If compatibility is of the utmost importance, security will suffer. In most cases, it’s impossible to stop determined users from making copies (screen capture in the worst case) so in my opinion timing out the videos so the link itself cannot be shared easily covers the security needs of 90% of sites.

Later this year, we’ll spend some more time on locked down streaming so whatever is possible in terms of security will be fully supported. Viable security: without six different master files and six different streaming servers, few small businesses have time to maintain that kind of a setup. Large businesses are already served by Brightcode which does do all this but costs 10x as much as any other streaming option (unless you can buy in huge bulk: Brightcove rates for huge corporate clients are much lower and have little to do with their retail pricing).

Making the web work for you, Alec

Great notes, Martin. Let’s put up a CDN documentation page (incomplete for now but with at least what we know so far).

Thanks!

Alec

Hi David,

Thanks for the update. You definitely want the matching pro pack (while there is some compatibility we are not encouraging it, we’re Apple not Microsoft, simple and just works – mixing versions would open up compatibility hell). I agree the world needs to know about the https issue.

Thanks!

Hi Storio,

I’d suggest putting in a standard header tag in your theme. Non-standard themes are a real issue for WordPress.

Cheers,

Alec

Hi David,

Thanks for sending in this detailed bug report, including testing. We are on https on Foliovision.com and do use our own player.

Mixing http and https is very tricky so the issue is probably there. We’ll try to take a look tomorrow to give you some pointers. We do have a site launch for a large client so it may be Thursday before we can give you detailed feedback.

Thanks for being part of Foliovision!

Making the web work for you, Alec

Hi CruiserParts,

Unless you have millions of page views, forget about advertising and focus on membership. You can always run your own ads in FV Player Pro (for other products and services) with affiliate links.

Vimeo Pro with FV Player Pro is as good as it sounds: $200/year for almost unlimited hosting with reasonable security. Vimeo Pro is amazing. With FV Player Pro, your users won’t even know you are using Vimeo or an external service.

I hope that helps.

Making the web work for you, Alec

Hi Tim,

Your CSS designer should be able to remove that border by modifying your styles.css file.

Please provide a URL with the issue visible and we’ll take a look though.

Making the web work for you, Alec

Hi Diego,

Please let us know how you get on. We are dedicated to improving our playlist functionality to the best on the market.

Making the web work for you, Alec

Hi Diego,

We are still working on global playlist improvement.

You can always overrule any CSS class with !important attribute. It’s not an attractive patch but will probably allow you to do what you want now while we are refactoring our code.

Hi Martin,

Could you offer Diego a bandaid for now to allow him to get the effect he wants. I believe it’s as simple as changing a class or removing a fixed value.

Thanks!

Making the web work for you, Alec

Hi Janos,

There’s some basic tips on “custom logo” position here: https://foliovision.com/player/faq

If you want really detailed info, you can find it in this thread: https://foliovision.com/support/fv-wordpress-flowplayer/how-to/how-to-reposition-custom-logo#post-2313

We’ll wait on your admin login info to troubleshoot the encode issue.

Making the web work for you, Alec

Hi Ed,

I’d suggest watermarking and then using TinEye.com. Without watermarks, you can sue people like Getty Images and make more money that way than with legitimate paid photographic gigs.

Making the web work for you, Alec

Hi Diego,

“Impossible to accomplish” is a pretty absolute statement. Would you like to bet four thousand dollars that “a 100% responsive compliant interface” can be accomplished? If so, let’s find an escrow agent and place the bets.

If you aren’t a betting man, I’d suggest you let us know what additional code you need to be able to build your carousel. Thanks for the link you just sent while I was writing.

We’d prefer to see clean code rather than just demos. I.e. what you should do is take the demo above and create a version which looks the way you’d like with your data and then we can work from that.

As Martin said, we are actively working on playlists right now so if you get your wishlist in quickly, Christmas is likely to come early for you.

Cheers,

Alec

No way Jose.

Absolutely no interest.

As you have put in a fake username and a fake email, I’m deleting your posts. You are not welcome back here until you are prepared to identify yourself. This is a not an anonymous STD help line.

Thanks.

Alec Kinnear

Hi Katalina,

Thanks for your detailed notes.

You can make your life easier by using just a single lightbox plugin. FV Player comes with a very solid responsive lightbox plugin called ColorBox which can handle your images as well (lightbox is a preference in general FV Player settings). Just disable your existing lightbox plugin and use the one built-in.

Martin will make the other changes shortly.

Making the web work for you,

Alec

Hi Raylene,

You should set your S3 protected content expiry settings in the FV Player settings page (under Amazon S3 Protected Content).

Presumably as it’s protected content you might want to leave our default of 20 minutes in there (if the content is longer we allow longer expiry times automatically).

W3 Total Cache affects your S3 Protected Content as users might get old link if they get cached HTML. So set it to more than 2 hours which you have for W3 Total Cache HTML cache timeout. Or lower that to achieve better protection.

Let us know how it goes.

Making the web work for you, Alec

Bugmenot,

The home page title and home page description are the first items at the top of FV Simpler SEO preferences: https://yourdomain.com/wp-admin/options-general.php?page=fv_simpler_seo

Making the web work for you, Alec

Hi Dennis,

Yes, it certainly can. I’ve looked around, but we haven’t documented the feature right now but as soon as our lead developer Martin gets back his summer bike trip on 7 July, we will.

We do have AB roll which offers something similar and might help you: https://foliovision.com/player/demos/user-ab-loop

Making the web work for you, Alec

Hi Dennis,

We don’t expire links after one minute. Our default is at least the video length in minutes. You’ll find the default expiry length under Amazon S3 Settings.

Making the web work for you,

Alec

Hi Shawn,

It’s definitely possible and we’ve done some work on this. Martin is away right now and only he knows the current status of the simpler long playlists. I’m dying to ask him myself.

Martin will be back on 7 July. Hopefully we can get an answer for you by end of 8 July.

Thanks for being part of Foliovision!

Alec

Hi Bruno!

Thank you very much for your detailed notes and the test pages. We have a short development pause while Martin is away on his summer bike trip (we are still troubleshooting installs and minor issues of course) but we’ll put fixes for the quality switching issues in the next version (Martin returns 7 July).

Making the web work for you, Alec

Hi Katalina,

Great that you installed the latest version.

Could you send us a link to a test page with your videos which are not playing correctly?

Have you tested in multiple browsers? Is there anything special about your Safari (Ghostery, AdBlock, NoScript)?

Making the web work for you, Alec

Hi Katalina,

I’m sorry to hear you are still having issues with the update.

Are your WordPress updates working generally? Please check.

Another quick alternative would be to delete (back up please) the existing pro extension files and reinstall them from the link in the free plugin.

Making the web work for you, Alec

Hi Maslitu,

If you send us a copy of Avada, we’ll try to debug it. Or even better yet, please send us a login to your existing Avada site.

Thanks!

Making the web work for you, Alec

Hi Katalina,

The update should show up in the WordPress admin section, in plugins.

Thanks!

Alec

Hi Vakas,

$75 for FV Player Pro and $150 for FV VAST/VPAID.

Thanks!

Alec

Hi John,

Thanks for your suggestion.

We’re not interested in removing the Vimeo title, just the Vimeo branding. We could do this but it would be custom code at this point (we don’t want to add it to core). The better solution would be to name your videos on Vimeo in such a way you are comfortable having the titles appear.

Making the web work for you, Alec

Hi Amie,

We’ll look at your issue first thing tomorrow morning. Could you submit a ticket to support@foliovision.com with a WordPress admin login to your licensed domain?

Thanks!

Alec

Thanks for your input, John.

The issue with the AB button is a technical one. Martin wants to put it on-screen and I don’t. I guess we’ll release the onscreen version now as that can be done right away.

In terms of payment, the AB functionality was put into rapid development and is being adapted to your needs specifically. You only are paying a fraction of the real development costs. The idea here is that you get what you need now and we are able to improve the player.

I assure you would not like this to be completely custom functionality as then you’d be on the hook for any maintenance. When the AB feature is incorporated into core, you get free maintenance as we’ll make any changes to AB necessary to keep it working in the future (unless we don’t put it into core).

Making the web work for you, Alec

Hi Malcolm,

I’ve answered you in email. Sorry for the delay!

Making the web work for you, Alec

Hi John and Martin,

I’ve done up a mockup of a very simple interface. I’ve included an AB loop button in the play bar to keep the player very simple when the AB functionality is not being used. The button needs to be improved (probably end up being a silver button) or it could be something visual like this.

Alternatively, it could be a simple vertical marker symbol.

The AB loop bar would be the full width of the video and would use the same colours as the main play bar. At each end there would be a simple A and a simple B. By dragging the A and by dragging the B, you set the end points.

We could of course just put small markers under the existing timeline but that’s very dangerous in a web interface as clicks are not nearly as precise as a desktop application. By offering a simple secondary timeline it should be difficult for people to break or stop the player.

To turn off the loop, all the user has to do is click the loop interface button again. Looping only works when the secondary timeline is visible. This solves the issue of an interface for stopping the looping. My instinct is for the AB interface to remember the last two points until page reload at least (we could consider holding those points attached to that visitor, but it would be another scale of work).

John, would this interface satisfy your visitors’ needs?

Making the web work for you, Alec

Hi Martin,

We’re trying to turn off that tooltip hover altogether now (which solves the problem with Vimeo showing as well).

Hi John,

Martin and I have looked into precision for AB loops. The closest we can come without rebuilding the application is 0.5 seconds. On top of that Martin has quite correctly reminded me that mouse speed movements are really a desktop application device and are not every consistently implemented on the web.

As implemented now, the AB loop will be fairly imprecise on long videos (forty minute, one hour) and easily made fairly precise on short videos (three minutes, five minutes).

To get to real precision right now the only way which would work would be to make the AB loop either two layers (hideous interface) or that the AB loop would only grab one minute (thirty seconds from each side) from where the cursor is when someone hits an AB button on the main toolbar. We could signal this with a -30 on the left end of the loop control bar and a +30 on the right end of the loop control bar.

Your thoughts?

Making the web work for you, Alec

Hi John,

Thanks for your notes. I can see how a slower slide through would help. Granular editing makes the task much harder.

Martin, what we should be trying for is that quick movements move further than slow movements.

Hi Martin,

Could you include a global preference to turn on the AB option? Thanks. There should then be a way to then turn it off on individual videos (probably the sales page videos but none of the demo videos).

Thanks.

Making the web work for you, Alec

Hi Martin,

Very nice.

We could consider a button to turn on/off the loop altogether on the timeline bar. When you turn it back on, it would remember the last loop settings you put in. Right now of course, one only needs to reload the page to get back to zero. Truly minimalistic.

PS. Love the choice of video. Very entertaining.

Hi John,

We’d like to get this into your hands so you can see how the interface works for musicians. We want the process to be as simple and intuitive as possible.

Hi John!

We could accelerate the A-B interface. It would work only in the HTML5 version (what most browsers and people are using) and not in the native players (iOS, Android mostly) or in Flash.

The reason is that native players have their own interfaces – we don’t control them and Flash is another playback environment (although we try to make Flash and HTML5 look very similar for consistency).

Your investment would be $1000. We would also offer you a perpetual five domain license in recognition of your support.

Thanks for being part of Foliovision!

Making the web work for you, Alec

Hi Atef,

Our player does not support Joomla, I’m afraid.

Making the web work for you, Alec

Actually Chan, you did exactly that. You uploaded a version of our plugin with the -1 at the end by hand. When you download duplicate files on your OS, you create false numbered ones.

Martin (rather recklessly in my opinion) will make FV Player Pro work in folders with other names but frankly even Apple stopped allowing random moving of applications and paths. It’s living dangerously.

Hi Chan,

Please try to observe WordPress conventions (not renaming plugin directories). WordPress works much better when you play by the rules.

Hi Martin,

Any additional work on this sermon plugin issue will have to be pro support. We are not responsible for every non-compliant piece of code on earth. If the sermon plugin author can’t be bothered to apply content parsing rules to his content, then clearly it’s just not that important to him.

Making the web work for you, Alec

Hi Seyed,

Good move.

Yes, but please be sure to use the 720p preset and not the 1080p preset (upresing and downresing would damage quality a fair amount).

Please send us your Vimeo logins so Martin can help make sure your videos are running perfectly on your site. Please send it directly to our support address and not here in the forums (although your posts are private unless we make them public).

Thanks!

Alec

Hi Martin,

Export and reencoding is an unnecessary step. Yes, as an experiment, it’s worthwhile but it’s real nuisance in workflow.

Hi Seyed,

If you go above profile 3.1, iPad 1 and 2 will no longer play your videos (iPhone 3GS but that’s less important).

More grim technical details here: http://en.wikipedia.org/wiki/H.264/MPEG-4_AVC

Hi Chan,

If the other plugin author won’t respect any WordPress conventions, it’s pretty tough for us to code around him. The problem in this case is with the other plugin.

post_content is where the content is supposed to go.

Hi Seyed,

I have the video (for some reason it wasn’t showing in directory listing even though all the other files do).

I’ve had a look. It’s 1280 x 720 which is 720p. I’ve found that it looks pretty good and plenty big for a web page at 960 x 540 which would lower your file size.

Your video is PAL so it plays at 25 fps. Always export at that value as well.

Vimeo will be much easier for you though as you will just upload your original 720p files and Vimeo will take care of the rest.

Making the web work for you, Alec

Hi Seyed,

Please upload about a minute or two of your raw footage (before editing, straight out of the camera) to a large file sharing site like DropSend (or even simpler) put it on your own server via sFTP and send me the link.

Thanks!

Hi John,

I will get back to you tomorrow with an estimate. Have a good evening.