Forum Replies Created
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Slow Motion: we can definitely add a slow motion button to the player, John.
Martin, let’s add an option for slow motion with + – signs this week.
Hi John,
We definitely do custom development. Here’s a pricelist for some common requests. Of course we do completely custom work as well.
Thanks for asking.
Cordial regards,
Alec
Hi Alessandro,
Thanks for writing.
We’re FV Player or FVP, not FP (for clarity). There’s nothing we can do about the limits of Cloudfront.
What would you like us to do here?
Making the web work for you, Alec
Hi Seyed,
Our code won’t work without WordPress unfortunately. It would be a very big project to move our full technology to work standalone.
We could help you build a WordPress membership site though which is really low hassle.
Cordial regards,
Alec
I’ve clarified on speed: Vimeo uses Akamai CDN, which is faster than CloudFront.
Hi Seyed,
I’ll answer your questions.
1. Vimeo is pretty fast around the world, although there are some regions where people complain (I’m not sure which ones).
2. Someone who has access can download the file for a short period of time (twenty minutes).
3. No for commercial video, you have to pay $200/year but that includes encoding, hosting the whole works.
4. No advertising.
5. No, links cannot be shared. They expire.Making the web work for you, Alec
Hi Seyed,
CodeIgniter is a whole new web framework in place of WordPress. It means starting from scratch.
Vimeo is secure but less secure than Cloudfront RTMP (somebody who is a member would be able to pirate the videos, but that’s true of any system: screen recording is very easy on any platform). I’d be less worried about some piracy and more worried about putting into a place a system you can reliably run so you can focus on building your business.
Our support for Vimeo Pro is free. There’s quite a bit of documentation up on our site already: https://foliovision.com/player/how-to-use-vimeo-pro
I feel badly that Amazon Cloudfront is not working the way you want it to, so I’m happy to offer you a free pro support incident for Vimeo set up.
Making the web work for you, Alec
Hi Pavel,
Thanks for the update. I’m really glad you’ve got a working solution!
Any chance you could you post links to the documents you were using and a quick summary of your solution?
Making the web work for you, Alec
Hi Seyed,
What is it you are trying to do with CodeIgniter?
I’d recommend you go for Vimeo. It’s a much simpler solution (and just $200/year for unlimited videos, unlimited encoding and unlimited views).
Making the web work for you, Alec
Yes, that one’s good, John. The A-B looping technology is very easy to use. Martin and I will take a close look at how it’s done.
Thanks for the suggestion.
Hi John,
Do you have an example page which is not hidden behind a login?
Cheers,
Alec
Hi John,
This is a great idea but most users can’t be bothered to use something like this.
Could you send us to an implementation you like?
If it’s not too hard to implement, we’ll take a look at it. With the current technology, you could actually set up the loops in advance for the key sections (still using a single file). Would that work for you?
Making the web work for you, Alec
Hi Pavel,
Thanks for the additional details.
Count clicks for iPads and not plays. It’s a device issue, not a software issue. You of course want the best user experience for your visitors, not a faulty experience with correct counting.
Making the web work for you, Alec
Hi James,
Please book a pro support incident if you’d like further support with this issue.
Making the web work for you, Alec
Hi Pavel,
At one point, we had all iPad videos going to native as there are loading issues with fullscreen mode (not just with our player but with all players on iPad).
All we can track in native player is the exit to native player (i.e. the plays you want). Even returns are difficult to track (where exactly is the return coming from…).
Martin will let you know tomorrow exactly what it is we are currently tracking and what we can track going forward.
Making the web work for you, Alec
Hi NewCal,
We’ll look into Tremor issues tomorrow or on Monday. Thanks for flagging the issue.
Making the web work for you, Alec
Hi Pavel,
iPad is played in native player which doesn’t allow tracking. We could only track people leaving to native player, potentially pick them up when they come back too.
Cheers,
Alec
Hi Martin,
Let’s get ad support out to mobile without quality switching. Quality switching is not that important for mobile (and problematic) as you know.
Making the web work for you, Alec
Thanks for writing, Dieselkhan.
I’m afraid we’ll need more explanation and better examples. What is that you are trying to do?
Hi Seyed,
What is the original format of your video files? Could you send me a short piece of original file to have a look at (30 seconds would be enough)?
1. width and height: need to see the original
2. frame rate: 25 fps for Pal and 30 fps for NTSC (I can tell you after seeing the original) – this is important
3. vbr2
4. Target bitrate depends on width/height. My guide has some guidelines.
5. Maximum should be about 20% above target.Unfortunately I can’t help you as much with the Amazon Cloudfront as Martin can.
Here’s how to disable the progress bar, in FV Player Interface Options:
Please let me know if you have further questions. Martin will answer you in detail about the RTMP/Cloudfront issues when he returns.
Making the web work for you, Alec
Hi Seyed,
I’m truly sorry to hear about the issues you are having.
I believe we cleared up your issues before the long weekend. Your issues were a priority for us. Martin is away on a scheduled holiday.
If you would follow our directions about how to encode your videos properly, they would play properly. Martin also provided very detailed instructions on how to add additional videos (after setting up some sample videos correctly).
I would suggest that you use the Vimeo Pro solution (it’s a little less secure but far easier technically). Your videos will be encoded correctly for you, hosted for you and our player will play them reasonably securely.
Making the web work for you, Alec
Hi Pavel,
Thanks for following up and letting us know. I’m glad the quality switching issue is resolved. If you notice any other issues or have any suggestions to improve workflow, please let us know.
Making the web work for you, Alec
Hi Pavel,
Have you uploaded your video with the exact file names as outlined in this post?
https://foliovision.com/player/switch-video-quality
Note that with Vimeo quality switching, you have to be sure to use the Vimeo address and not exact the file address. Example here: https://foliovision.com/player/how-to-use-vimeo-pro
Making the web work for you, Alec
I spoke too soon Pavel. The software is released and Martin is online before leaving. Glad you have your new version for the weekend.
Hi Pavel,
Martin left for an extended weekend tonight (with much deserved time off). If the new version is not there yet, Martin won’t be online to release it until Wednesday next week. If he didn’t release it yet, it means there’s an essential feature to be added or a bug/conflict to stomp.
We will release ASAP.
Making the web work for you, Alec
Hi Martin,
This preference should be sitewide of course and NOT per video.
Thanks!
Hi Jahsun,
You must either be a pro customer or order support if you’d like our help with your template. Simple fixes and advice on how to fix it yourself are covered by a pro license. If we have to fix your template for your ourselves, that is an additional pro support incident.
Making the web work for you, Alec
Thanks Seyed, yes you did. Please check your email for a request for additional information.
Hi Martin,
There should be a private email conversation open now for exchanging confidential information.
Cheers,
Alec
Hi Seyed,
Yes, your Cloudfront and S3 will work fast after we set it up. It will be our responsibility to make sure that your account is set up for global distribution.
Thanks!
Hi Seyed,
Yes, we’d need access to your Amazon and a WordPress admin Account while we worked. You can put in a temporary password while we are working and change it back after we are done.
Thanks!
Hi Seyed,
You can probably get away with just RTMP and Cloudfront here. On the other hand, if I had a swat team going in to fix my Amazon account (and I agree with you, Amazon makes it very complicated to use their advanced hosting), I’d order both Amazon S3 and Cloudfront in the package. After that I’d know both services were set up right and that if there are any issues, I have help on standby to get me back on track.
With a launch coming up, either way I’d move quickly as the last thing I’d want is for my launch to bogged down with any technical issues.
I’ll send you an invoice now for the combined option. If you’d like me to change it, just let me know.
Cordial regards,
Alec
Hi Seyed,
We’ve coached you through the process a couple of times (first, Lucia and then Martin). If you’d like us to help you set up your Amazon RTMP, we are happy to do so but that’s web development, not tech support.
If you’d like to ask new questions, we are more than prepared to answer them to you – a pro user – for free.
Making the web work for you, Alec
Hi Seyed,
I’m sorry you are still facing issues.
Which would you prefer us to set up? Just Cloudfront or Cloudfront and Amazon S3 together? We have a list of the services here along with prices: https://foliovision.com/player/pro-setup
As soon as you let me know, I’ll send you an invoice and Martin will do this work first thing on Monday (he has a long list of other work but as you are going to launch, we’ll prioritize your work).
Thanks for being part of Foliovision!
Making the web work for you, Alec
Hi Chan,
I’m very sorry to hear about your issues.
We scrupulously follow WordPress conventions and guidelines in our plugin development (we’re obsessed with compatibility). Martin is right, there must be an issue with your theme/plugin (“Sermon”).
If you’d like to book a pro support incident, we’d be happy to take a hands-on look and help you resolve the conflict.
Making the web work for you, Alec
Hi Martin,
I did not agree to hide the Vimeo info yet. I suggest you take Chan’s requests with a grain of salt. He finds five feature requests in his breakfast cereal every month.
Please change the Vimeo videos to have an option to hide the Vimeo info. Many people will be pleased and happy to advertise their Vimeo connection, even with a third party player (used for enhanced functionality and aesthetics).
Thanks!
Hi Nept,
Thanks for stopping by.
It is possible to put a banner on start and on finish video. I’m not sure about on pause. We could work on that. When you buy the pro player, we’d be happy to help you implement these features.
There’s some documentation here which covers the basics of HTML Pop-Up and Splash Screen at end: https://foliovision.com/player/adding-ads
Making the web work for you, Alec
Hi Cruiser,
Thanks for the reminder.
Hi Lucia,
It’s been a week, could you please post the guide?
Thanks.
Hi Robert,
Not a bad idea. Foliopress WYSIWYG is in maintenance mode right now. Unless we can come up with a way to reboot the project on a commercial basis, we won’t be adding new features.
That said, I like the idea so if you are able to contribute $50 to the project, we’ll add your feature by the end of next week.
Have a great evening!
PS. Mac OS offers case change as a service. On Windows you could use PSpad instead of Word (to avoid formatting issues). On Mac you could use TextWrangler. Both are free and awesome text editors.
Hi Terry,
I’m so glad to hear that our guide helped.
Thanks for writing and thank you for being part of Foliovision!
Making the web work for you, Alec
Hi Phil,
We checked our Amazon RTMP code. It’s working okay. It does look like we need to fix the video checker for RTMP though.
Keep us posted if you run into other issues related to RTMP or playback. We are actively working on our Amazon codes.
Have a great weekend!
Alec
Hi James,
I love your suggestion. Making WordPress better. As you know the workaround is for the editor/author to comment on his/her post to pick up a subscription but your idea is much better.
Thank you so much!
Have a great weekend.
Making the web work for you, Alec
Hi Martin,
I’d like to see some examples of how the logo doesn’t work in mobile and desktop. What I’d recommend is to use a logo size which is small enough to look okay on mobile but is still visible in desktop.
With the right examples, then we could automate making the mobile version half the size rather than putting people through the pain of using two logos.
Making the web work for you, Alec
Hi Adam,
Not on hand. Martin might have some suggestions. This will only work for HTML5 playback btw. Flash playback will not respond to CSS.
Cheers,
Alec
Hi Adam,
No, I’m afraid not at this point (although you could probably put in a patch with CSS). I’ll think about this one, but I’d suggest our users are better off with a single compromise size than adding yet another preference to worry about.
Feel free to send in some screenshots to change my mind though.
Making the web work for you, Alec
Hi Frank,
We’ll get the title across (not the description though as they are usually far too long). This feature is about ten days away.
Cheers,
Alec
Hi Philip,
Thanks for letting us know about the issue.
There seems to be some change at Amazon right now. We are looking into it and will get back to you later today.
Making the web work for you, Alec
Hi Anu,
I answered your support ticket.
Only admins see that “Video OK” warning. Just visit your site as a normal visitor or a logged in user and you won’t see that message. The message is important for admins so it’s always on for the admin user but only the admin user.
We do support VAST/VPAID. It’s a plugin for our player: https://foliovision.com/player/vast
Making the web work for you, Alec
Hi Seyed,
Please try following our encoding guide. Let me know if there are still issues afterwards.
Thanks for being part of Foliovision!
Alec
Hi Seyed,
The admin check is not required for our plugin to work. For the admin check to work our plugin has to send your video to our server for its health check. Perhaps your server is blocking the outgoing call?
There does seem to be an issue with the configuration of your videos as they are slow to load in Chromium.
Could you try following our encoding guide? HTML 5 is quite fussy about video encoding.
Making the web work for you, Alec
PS. Martin, I’ve checked that the video checker is working from our server.
Hi Wild,
Not at this time. If you want to offer downloads of individual videos we can show you how to code that into your own site. Please pick up a pro support incident: http://foliovision.com/pro-support
Making the web work for you, Alec
Hi Martin,
Let’s get the guide up for RTMP plus HLS then. Lucia can go to work on it this week.
Making the web work for you, Alec
Really, really, really why would we care what a cheapskate non-customer thinks?
Hi,
You can test with another theme then.
I don’t like repairing broken themes for non-customers for free. I also don’t particularly care for people hiding behind bogus gmail addresses (virtua689@gmail.com), rude screennames who won’t even post their site name.
Making the web work for you, Alec
Hi Junior,
Sure. Please book a pro support incident and we’ll be happy to help you fix your theme: http://foliovision.com/pro-support
Thanks.
Making the web work for you, Alec
Hi Farridav,
You can adjust the expiry time. Still the people who are looking to pirate content won’t be put off by a short expiry time. You might inconvenience paying users though.
If you really want to prevent piracy, you have to go with a strong DRM solution like Brightcove. Be prepared to pay ten to fifty times as much for hosting (Brightcove is set up only for really large corporate customers, who get much better rates than us commoners).
Making the web work for you, Alec
Hi Farridav,
We have very detailed documentation on how to set up both Amazon S3 and Cloudfront including MIME type. If you’d like us to set it up for you hands on, we are happy to do so as an additional service.
For a Paywall we recommend using a simple membership solution. We recommend Restrict Content Pro and S2 Member. We are considering an individual fee per video system. The disadvantage of pay per video is that every time the user will have to reenter payment information and will not have an easy way to get back to the video later. We are working on a guide, as well as a service to set membership (including testing and troubleshooting).
Please let me know any thoughts you have about Paywall.
Making the web work for you, Alec
Hi Amire,
As a first step, we’ll add support for Aparat hosting so you can just give the URL of a video page and have it appear in your site automatically in the available resolutions.
Thanks and good luck!
Hi Amire,
We could consider supporting Aparat if you can come up with a group of ten people who will buy a license (or a group buy of our 20 license package).
Making the web work for you, Alec
Hi thecuonglai,
Your question is best handled by Google. I’d recommend SEObook.com for SEO information.
Hi Paolo,
Thanks for your additional notes. I see your URLs are not playing.
We’ll get to the bottom of your issue on Monday.
Hi Martin,
Any chance of another conflict on a generic word like “stop”?
Hi Bruno,
Thanks for the report.
I used Ghostery on most of my computers/browsers as well. To be honest, I run into a lot of website issues with Ghostery and have to customise the settings per site.
We’ll definitely look into what Ghostery is blocking for FV Player though.
Making the web work for you, Alec
Hi Mark,
Thanks for the detailed notes on replicating the playback issue.
Vimeo Plus does not offer a player like this. I highly recommend Vimeo Plus or Vimeo Pro but they are both a lot better with FV Player Pro (which also allows you to have some ultrasecure videos on Amazon Cloudfront via RMTP at the SAME time you have most of your videos on Vimeo Plus).
Alas we are not responsible for exchange rates or VAT in the EU. Thanks for sharing your take though. If you have an EU business, you do not need to pay the VAT. Just enter your business number.
Cordial regards,
Alec
Thanks for your input and your careful testing, Mark.
We’ll work on resolving the iOS 8.1 issues right away
Making the web work for you, Alec
Hi Steffi!
I’m sorry to hear about your permalink issues.
If you’d like priority pro support, it is available: http://foliovision.com/pro-support
Otherwise, we’ll try to have an answer for you towards the end of next week when we get caught up after the holidays.
Making the web work for you, Alec
Hi Robert,
We look forward to working through your Spider video player issues as soon as we can. Unfortunately our lead programer is away on vacation until 5 January. Could you please go back to a known working configuration for now?
Generally we do not recommend using two video players at the same time. We don’t know of any functionality in any other player which would require a second player to load on a website.
Making the web work for you, Alec
Hi Empty,
Are you using minify and combine functions in W3 Total Cache? They could be breaking jQuery or our javascript. Handrolling javascript files to combine successfully requires quite a bit of skill and experience, as well as some trial and error.
Let us know.
Making the web work for you, Alec
Hi Craig,
We don’t recommend using Excerpt (instead we have a meta descriptions field in FV Simpler SEO which we recommend end users use (as just getting the meta description filled properly is a battle, adding Excerpt makes the situation ever so much worse).
Thanks for using FV Plugins!
Hi Rehan,
Thanks for reporting your vimeo issue. We’ll look at it first thing tomorrow.
Making the web work for you, Alec
Hi Dale,
FV Player Pro embeds YouTube video now with API and full functionality. Here is detailed documentation on how to do full YouTube integration: https://foliovision.com/player/youtube-with-flowplayer
Our player and our license is WordPress only. Only our license will work on our player and no other Flowplayer licenses will work with our license (all Flowplayer based licenses are product specific). We do offer crossgrades so if you have an existing Flowplayer 5 or JWplayer license please get in touch.
Making the web work for you, Alec
Hi Rehan,
Thanks for your request.
Hi Martin,
We should come up with some embedding code which provides video from the original site (YouTube or Vimeo) along with a “via referringwebsite.com” which links to the post/page.
We could even consider sending a wrapper on the original YouTube/Vimeo video. The only issue with this reembedding could violate YouTube/Vimeo TOS and cause our user to have his/her accounts closed. Lucia should have a look at TOS.
Making the web work for you, Alec
Thanks for the field test, Mark.
We’ll take a close look and get back to you tomorrow. Quality of colour rendering is extremely important to us (I’ve made a lot of films myself and know first hand the work it is to get colours and light right in the first place).
Hi Martin,
Let’s make clicking the video thumbnail open up the lightbox please with just a class on it (like class=”video-lightbox”).
Hi Michael,
Would that be enough?
Making the web work for you, Alec
Hi Matthew,
We’re very sorry about the inconvenience.
Hi Martin,
Please just show a warning. The VAST/VPAID plugin should be where it should be.
Thanks!
Alec
Hi Bruno,
We’ll get back to you with a proposal tomorrow.
Thanks for being part of Foliovision!
Making the web work for you, Alec
Hi Tim,
Thanks for your detailed notes.
As Martin says, we’ll improve Vimeo quality switching so you can boldly go on using Vimeo as you’d like. We consider Vimeo to the best value and easiest to use video hosting on the web and will be supporting Vimeo hosting with a full feature set.
Making the web work for you, Alec
Hi Tancin,
Could you give a slightly more applied example? Have you seen this on the web?
This doesn’t look to me like a feature but more like custom development.
Making the web work for you, Alec
Hi Nizami,
Vimeo includes a timestamp with the URL which is only valid for 20 minutes so the window of opportunity is fairly short. Amazon Cloudfront works the same way.
One of the downsides of HTML5 video is that clever downloader software can grab the video. This is true of Vimeo, Wistia, YouTube, Amazon Cloudfront.
If you want really secure videos, for the moment it has to be in a Flash player (FV Player can be forced to Flash only). Brightcove is very resilient in Flash (difficult to download from) but is 10X more expensive than any of our other hosting options. Do not believing anybody’s marketing who says they have a 100% secure HTML5 player right now. The URL must go through the browser and can be picked up.
Netflix has just enabled DRM on HTML5 which works with Chrome. Widevine is part of HTML5 going forward. We will add DRM options as soon as they become available.
For the moment, I recommend you keep working with Vimeo as it is by far the easiest and most cost-efficient secure hosting solution on HTML5.
Please let us know if you have any other questions or suggestions for how to improve the plugin or security. I will be personally working on this security issue and it’s a top priority for me.
Making the web work for you, Alec
Hi Matthew,
Could you tell me more about what you’d like from custom skins please? I’d love to add this feature for you to give you the premium feel you want.
Cordial regards,
Alec
Hi Sandy,
There’s lots of documentation here: https://foliovision.com/player
It sounds like a hosting issue (upload limits). If you’d like some hands on help feel free to grab a pro support incident.
Otherwise you can host on YouTube (free) or Vimeo Plus/Pro ($60/year).
Making the web work for you, Alec
Hi David,
Your license gets you the pro features and a single pro support incident. This is an additional incident. I don’t see a reason for us to resolve your server issues hands on for free. You should be happy that there is pro support available. Most plugins just tell you to fly a kit or sing you “some day over the rainbow”. Unlike the Judy Garlands of the development world, we will fix your site.
Sorry about that. In any case, thanks for being part of Foliovision!
Making the web work for you, Alec
Hi David,
We’d be happy to look at your site hands on. Please pick up a pro support incident and we’ll look at it right away.
Thanks for being part of Foliovision!
Making the web work for you, Alec
Hi Martin,
I’m sorry it’s not. In fact the license is not transferable in principle but is good for a single domain.
At some point we may put in some form of user level domain switching but for the moment it will remain manual. Just drop us a support ticket and we are happy to change it for you.
Making the web work for you, Alec
Hi Johnathan,
I’ve investigated further what happened to this feature.
When you hit the insert link button in default WordPress editor, you get a dialog window where you can search all of your posts and put in a link to post that way.
But then WordPress changed how this works – they no longer use iframe for this dialog, but a JavaScript dialog. That makes it hard for us to integrate it. So we decided to keep the default FCKEditor dialog and not go too deep into re-creating/fixing it. That was about 1.5 years ago.
Our recommended workaround is to search for the post using the standard WordPress search (either on-site or in wp-admin) and then copy-paste the link.
If implementing the built-in search is very important to your client, a $100 donation would allow me to allocate resources to adding it back.
Making the web work for you, Alec
Hi Sharon,
Thanks for the bug report. Could you send me a screenshot of where the login goes wrong (I’m not sure which account to which you are referring).
We’ll definitely look into it. FYI, NGG is our most hated WordPress plugin btw. Causes nothing but trouble in our experience.
Thanks! Have a great long weekend.
Making the web work for you,
Alec
Hi Tommie,
Martin will answer your slider question in detail on Tuesday or Wednesday next week when he gets back from holiday.
Making the web work for you, Alec
Hi Johnathan,
We may have been piggybacking on a WordPress feature which has been removed. We prefer to do it just with the simple link button ourselves so we didn’t resurrect it.
Thanks for the reminder!
Hi Tommie,
Please don’t use the video box. Just enter the shortcode directly into normal content.
We often use the Soliloquy slider in our own projects as it looks good and is responsive and is well-supported.
Making the web work for you, Alec
Hi Miguel,
The RTMP fix should allow better seeking. Please let us know how it goes.
Thanks!
Making the web work for you, Alec
Hi Miguel,
The RTMP fix should allow better seeking. Please let us know how it goes.
Thanks!
Making the web work for you, Alec
Hi Johnathan,
You just link to the other post. You can use the link button to insert an html link.
Making the web work for you, Alec
Hi gloghy,
Google is always changing its rules in its own favour. This is the first report we’ve had of a ban. Thank you very much for letting us know.
Please let us know what happens when you appeal.
Thanks!
Alec
Hi Miguel,
We’ll work with you and get this right.
Thanks for your help with the mobile testing!
Thanks for the additional detail Alex.
Martin, it seems to me we should be able to identify problem files most of the time and avoid offering mobile quality switching (even in the free version).
Thanks for your input Alex.
Hi Martin,
Let’s disable the HD version on mobile if it doesn’t work (admin users can get an overlay tip about upgrading to FV Player Pro if there’s an advantage).
Hi Gurkan,
FV Player is working perfectly with YouTube now.
Thanks.
Hi Gurkan,
FV Player is working perfectly with YouTube now.
Thanks.
Hi Eike,
Please try FV Player on one of the default themes (TwentyTen, Twenty
Twelve, TwentyThirteen, TwentyFourteen). If FV Player works on the default theme, then the issue is with your theme.If you are a licensed user we will help you troubleshoot your theme or you may choose a pro install instead and we will troubleshoot your theme.
Thanks for trying FV Plugins!
Making the web work for you, Alec
Hi Randy,
We’ll get back to you Monday with some suggestions on how to make this work. WE definitely do have playlist functionality. Here’s a long topic about playlists to get you started.
We’ll definitely provide more support to get this to work right.
Cordial regards,
Alec
Advanced YouTube integration is here for FV Player Pro users.
Enjoy!
