Hello Gregory,

Please use our FV Player video editor. In it you can configure pop-ups for each video individually. Check our guide:

https://foliovision.com/player/ads/setting-up-html-popups

Thanks,
Juraj

Hello Rudolf,

Oh sorry, I forgot to update the code, it should be fine now.

Thanks,
Juraj

Hello Bruno,

Yes, best is to use one or two keyphrases. I’ll forward your video to our development team, they’ll look at the search algorithm.

Thanks,
Juraj

Hello Andy,

We’ve answered you 6 days ago. Do you see the answer or not?

Thanks,
Juraj

Hi Bruno,

Thank you for your question.

I believe you’re writing to us regarding the search bar within the FV Player database. In that case, you need to search for specific video file by the Player Name.

If you have any more questions, don’t hesitate to ask!

Making the web work for you,
Juraj

Hello Mike,

Thanks for reaching out to us!

Please go to:
Settings -> FV Player Pro -> Check template

Let us know what does the report say.

Thanks,
Juraj

Hello Bruno,

When I’m accessing that file directly with browser I get Access Forbidden error. Perhaps that file is not public or some of your Wasabi settings are not correct.

Thanks,
Juraj

Hello JP,

Can you provide us a link to your website with such a problematic video on it? We would like to test the issues hands-on.

Thanks,
Juraj

Hello Girish,

Thanks for reaching out to us!

WE would recommend to also contact AWS support if the issue is local limited to India only it’s most probably on their side.

Also please ask those users to Network console in their browser and reproduce the issue. They should see some strange behaviour in the log.

Thanks,
Juraj

Hello Slogin,

As you can see in the Error log, CORS headers are missing. Please follow our guide: How to enable CORS

Thanks,
Juraj

Hello Robert,

If you try to access the source vimeo url via browser it lead’s to an empty page. But in that case it’s strange that the video plays without any issues with Chrome.

Is your site hosted locally? Is there a way for you to send us a link to your page where we could test the issue hands on? Also, what does your Admin Video checker show you with both Chrome and Safari?

Thanks,
Juraj

Hello Slogin,

Is “1beb2ca1-8fce-4110-81ba-843c171a2eb1” name of your bucket?

If yes, in this case the DRM URL should be: https://everyerotube.com/?fv_player_hls_key=hls/test2

Thanks,
Juraj

Hello pbuser,

Thanks for asking!

Currently we don’t offer support for any similar feature. However we are open to discuss our possibilities for custom paid development with you.

Please contact us via our support e-mail with detailed description of the feature and I’ll forward it to our development team for discussion.

Thanks,
Juraj

Hello Peter,

Here’s our Programmers guide. There’s a guide on how to add custom scripts into your theme and use FV Player’s API.

Thanks,
Juraj

Hello,

Please go to any page with FV Player on it and open your Javascript console and check if any error appears, if yes, please cope it into your reply.

Thanks,
Juraj

Hello Brian,

FV Player doesn’t offer any feature for “private embedding”. You can either allow the embed button publicly or you can completely prevent embedding on your videos.

Let us know if you have any additional questions!

Thanks,
Juraj

Hello Robert,

We we unable to recreate the issue on our dev side, the setting works as it should for us.

Please try turning that option off and purging your cache.

Thanks,
Juraj

Hello turbokingspoker,

Thanks for reaching out to us!

Does the error appear right in the FV Player editor when you try to insert preview video into the post? Does your old PPV protected videos work fine?

Thanks,
Juraj

Hello highlander,

Thanks for asking!

Yes, our player does support Schema.org markup as well as XML video site mapping. You can enable both at:

Settings -> FV Player -> Video SEO

Let us know if you have any other questions!

Thanks,
Juraj

Hello Jacqueline,

Thanks for reaching out to us!

What exactly do you mean by user code? We’ve tested Vimeo showcases on our side and everything works fine.

Can you provide us a test page on your website where we can check the issue?

Thanks,
Juraj

Hello Haim,

FV Player does support Video Actions custom HTML pop-ups. You can insert any HTML content into the pop-up, including links.

Thanks,
Juraj

Hello Gal,

Thanks for reaching to us!

Is it possible for you to send us a link to your website where we can test this behaviour hands-on, please? We’ll then try to recreate it on our own testing website.

Thanks,
Juraj

Hello Jose,

Thanks for reaching out to us!

Please go to: Settings -> FV Player Pro -> Check template

If any error appears, please copy it into your reply, thanks!

Making the web work for you,
Juraj

Hello Wiliam,

Staging site license in now part of every FV Player Pro license.

You can find more info about it in our weblog post.

Thanks,
Juraj

Hello Martin,

Thanks for asking!

Yes, that’s exactly the way how FV Player works. You can store your videos on S3 and distribute them via Cloudfront and serve locally hosted vtt subtitles with them.

Thanks,
Juraj

Hello easypresales,

Can you please check those videos with our Admin Video Checker? Let us know what does it say. What browser do you use on your laptop?

Thanks,
Juraj

Hello Susan,

After upgrading to the Pro version the logo should disappear automatically. If not, please try deactivating and deleting both FV Player and FV Player Pro and re-installing them. WordPress will warn you that you might lose some data but that’s not the case with FV Player.

The replacement logo will scale automatically.

Let us know if it helped.

Thanks,
Juraj

Hello Saeed,

Can you provide us with a link to such a problematic video your website?

We would like to check the issue hands-on.

Thanks,
Juraj

Hello Arfkadiusz

Is your .vtt file in right format?

Also, please make sure it is encoded in UTF-8.

Thanks,
Juraj

Hello frapre,

Can you please send us your user agent info? And also version of your iOS. We’ve tested your video with iPhone and haven’t experienced any playback issues.

Thanks,
Juraj

Hello MichaelTCH,

Thanks for the error info! I’ve forwarded it to our development team for a check.

Thanks,
Juraj

Hello Punith,

Thanks for reaching to us!

So, if we understood properly you have Autoplay only once option turned on and your videos keep on playing in the app, right?

Can you please send us a link to your website so we can check the issue hands-on?

If your videos also simultaneously play at the same time, please check if you don’t have the Multiple video playback option turned on in your settings.

Thanks,
Juraj

Hello Michael,

If I understood properly, even if you write the Long title into the field and save the post, the title won’t update?

Thanks,
Juraj

Hello Bruno,

That’s where the problem is. You need to generate share link directly for the video, not for the folder where it is stored. As you can see our Video checker says that the link points towards html/utf-8 file not towards .mp4 video file.

Please open the video in your amazon drive browser and generate share link directly for it.

Thanks,
Juraj

Hello Tio,

Thanks for reaching to us!

I’ll forward your inquiry to our development team, we’ll git in touch with you in the close future.

Thanks,
Juraj

Hello Bruno,

Oh, so if I understood properly you want to take iframe embed code generated from different website and different player than FV Player and you want to embed it on your website using FV Player, right?

If so, that’s not technically possible. Iframe just allows you to “take” parts of HTML code from different websites and embed it on yours. For more info you can check this website.

Thanks,
Juraj

Hello Bruno,

Here’s a link to our iframe embedding guide.

First of all your need to turn on embed button in your settings and then you can generate and iframe code for any video with it.

Thanks,
Juraj

Hello Omar,

Thanks for reaching to us!

Can you please check that stream with our Admin Video Checker?

If any error appears please copy the content to your reply.

Thanks,
Juraj

Hello Nicola,

I’ve checked Dtube and found out that most of the videos on Dtube are just embedded from another video hosting platform (YouTube, Facebook etc.) in that case you just need to access the source video link from the original hosting platform.

I’ve also found couple of videos hosted directly on Dtube and those are not supported by FV Player. I can discuss adding support for Dtube hosted videos to FV Player however, the issue is that it won’t probably fix the compatibility with videos only embedded on Dtube and hosted on another platform since FV Player always need to access the direct source URL.

Thanks,
Juraj

Hello Clark,

I’ve switched your name to Clark is that ok for you? Let me know if you would want to use different name, thanks!

We’re currently running tests regarding the time extending over timeline for audio files issue.

Making the web work for you,
Juraj

Hello tcnet,

Thanks for trying the re-install. The issue might be caused by many things, first of all we would like to check if the css elements are even there but hidden or if the stylesheets are completely missing.

Regarding the login, please contact us via our support e-mail.

Thanks,
Juraj

Hello Deewin,

What hosting and CDN are you using for your HLS streams?

the CDN should pick best video quality automatically based on your connection.

Thanks,
Juraj

Hello tcnet,

There’s a chance that some of CSS stylesheets are missing. Please try completely deactivating and deleting both FV Player and FV Player Pro and install both plugin again. WordPress will warn you that you might lose some data but that’s not the case with FV Player.

If this won’t help could you please set-up a test page for us? We would like to check it.

Thanks,
Juraj

Hello Petrr,

Can you please send us the source URL of your desired splash image? I can’t find any valid source URL in the HTML code.

Thanks,
Juraj

Hello Zachary,

Thanks for reaching to us and providing this much info!

I’ve recreated the issue on your website and forwarded that to our development team for a check. We’ll get in touch with you in the close future.

Thanks,
Juraj

Hello John,

Are you having issues with CDN alias integration? Do you experience any errors when you put it into the endpoint field?

Thanks,
Juraj

Hello ferdinand,

We’e checked your website and you have some kind of custom style attribute which forces video elements to have width: 640px.

Please add this CSS code to your theme for a quick fix:

.flowplayer .fp-engine {
width: 100% !important;
}

Otherwise we would also recommend to check if your theme settings can’t affect this in any way.

Thanks,
Juraj

Hello MS J,

Do you have CORS set-up for that bucket?

If not, please follow our guide.

Thanks,
Juraj

Hello Crystal,

Sop you’re automatically pulling post featured images and splash images for you videos? Great!

If you’ll run into any issues in the future, don’t hesitate to contact us!

Thanks,
Juraj