Hello Dave,

as a license FV Player user you can upgrade to FV Player 7 Beta which gives you autoplay in these modern browsers: https://foliovision.com/2018/06/fv-player-7-beta

If you notice any issue it’s really easy to downgrade back to FV Player 6.

Thanks,
Martin

Hello Daniel,

thank you for the bug report, we will add this to our automated testing.

The issue has been fixed and if you reinstall FV Player from WordPress.org it will for your you as well. To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello msk2018,

FV Player has the Popup technology with which you can show popup at the end of the video. We have plans to allow you to place any popup at any time in any video.

FV Player Pro also has the Video Ads in which you can create ads from your mp4 files or even YouTube or Vimeo videos. For each you also specify the URL address they should link to.

Thanks,
Martin

Hello Dave,

opening that page caused my Firefox and Chrome web browser to stop responding. Same applies to Safari.

I found where FV Player script gets into an infinite loop. Please reinstall FV Player and it will work. To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello William,

I can confirm that the shortcode [flowplayer src="https://video-cdn-public.foliovision.com/Swan-Lake-Reloaded-sd.mp4"] using FV WordPress Flowplayer 1.2.17 plays for me.

For that version you actually have to use [flowplayer] and not [fvplayer]. You also have to remove the license key from settings.

The downside is that unless you have specifically allowed Flash for the page it won’t load the player.

Thanks,
Martin

Hello Florian,

I think the information which is sent to Vaultpress in that request should be inspected. Maybe it sends the post content with [fvplayer] shortcode in it and something goes wrong there.

Thanks,
Martin

Hello Çapan,

I tried to install that plugin. I see that it put all the JavaScript on the page to a single header and footer file. However no issues with FV Player have occurred.

Are you using any of its “JS Advanced Options”? I tried to enable the “Enable defer parsing of JS files globally ” option there which is what seems to help with Google Page Speed the most and FV Player still works.

It’s likely that the issue occurs as the plugin is trying to minify combine multiple JavaScript files into one and one of these might conflict with FV Player, or perhaps it’s not related to FV Player at all and you need to figure out which plugin needs to be excluded.

Thanks,
Martin

Hello Mike,

I tried that page and I got the ad and the video playing.

However I see that the Google Chrome autoplay restriction restricts the video play if you never visited the page before. It’s strange as you are using the updated version of all of FV Player plugins which sense the new Chrome releases and don’t trigger the autoplay. Perhaps it’s a combination of FV Player Pro scroll autoplay.

Indeed, I found there was a bad if statement in FV Player Pro 6.6.3 and before, so version 6.6.3.1 is out now.

To get working autoplay in latest Google Chrome you can upgrade to FV Player 7 Beta. To do so use the “Release” drop down on top of Settings -> FV Player. More information can be found here: https://foliovision.com/2018/06/fv-player-7-beta

Thanks,
Martin

Hello Michael,

thank you for the bug report, we are looking for a fix.

Thanks,
Martin

Hello Michael,

we were planning to add a button to show the transcript some time ago, so we will discuss it again in our team and let you know.

You are correct about your second assumption, however I’m not sure if it will appear nicely in the transcript box. That additional description text will need to have some timestamp or it will have to be a part of some existing subtitle line and it might be hard to read when highlighted.

Is there some VTT feature which we could use for it? I see you can get comments in it: https://developer.mozilla.org/en-US/docs/Web/API/WebVTT_API#WebVTT_comments

Thanks,
Martin

Hello Luiz,

FV Player Pay Per View uses EDD shopping cart. Then you click the buy button, you go to EDD checkout page and you make the payment there. Our plugin doesn’t interfere with that, with exception of PayPal – we take the user email from PayPal directly. If the EDD purchases would work for you, I would suggest you try to disable that functionality (by commenting out include for the edd-one-click-checkout.php file).

The EDD plugin also gives you an user account and then when you come to the video as logged in user we check if you made the purchase of the video with EDD and if so, you get the full video.

So hooking in some other API in there is not simple.

We are also planning to create a WooCommerce version of the plugin. When doing that we will probably rewrite the current FV Player Pay Per View plugin a bit to make it more flexible, at that point it might not be so hard to implement Ecwid.

Thanks,
Martin

Hello Gbrother,

I found these steps to reproduce the issue:

1) Click the video and wait until it stars playing, ensure it’s 1080p
2) Seek into 0:30 and wait until it continues playing
3) Seek into 1:00 and wait until it continues playing
4) Seek into 1:30 and wait until it continues playing
5) Seek into 2:00 and wait until it continues playing
6) Seek into 2:20 and wait until it continues playing
7) Seek into 2:40 and wait until it continues playing
8) Then it stops playing at around 2:54 – 3:00
9) If it still plays, then just seek into the buffered position again and there is good chance it will stop.

Unfortunately I’m getting the same issues even if using the latest Dash JS library – 2.7.0. I was also able to reproduce the issue when using Dash JS library directly – without involving any of the FV Player code in it.

We will report the bug to Dash JS developers. Thank you for your bug report.

Thanks,
Martin

Hello Johnny,

we published the thread as it contains valuable information in case somebody has similar issue. We removed links to your website already.

Thanks,
Martin

Hello Luiz,

does your mobile app support Ajax calls?

Can you buy a simple EDD item (without FV Player Pay Per View) using the app?

Are you using the WordPress plugin for Ecwid and does that one work fine with your mobile app?

Thanks,
Martin

Hello Gbrother,

I tried checking this using http://linedraw.co.kr/fv-player-vimeo-test/?fvp_release=z093ja and I wasn’t able to reproduce the issue. I played the video and tried to seek into the buffered parts of video and didn’t had any issues.

Then I switched to 1080p and it still worked well. I reloaded the page and player again – the 1080p quality was properly remembered and I had no issues with seeking back and forth.

However I did see the issue happen once when I tried to seek again. The player was stuck in the buffering phase (yet it was not loading any video segment) and nothing can make it play again. It might be a bug in the Dash JS library. I had to reload the page to be able to play it again. I was using Google Chrome 67.0.3396.87 on OS X 10.12.6.

I will try to reproduce that issue again and at least make sure doing another seek operation will unlock it.

Thanks,
Martin

Hello Gbrother,

please just send a link to some test player, you don’t have to switch to FV Player 7 Beta, we have a way of checking that.

Thanks,
Martin

Hello Xuhaibkhan,

we noticed that we can’t seek forward in your https://cliptrend.com/lmao-asian-man-sound-like-bout-action/ video.

It seems that the video is delivered via CloudFlare and it doesn’t support HTTP Range Requests. Please get in touch with CloudFlare support about enabling it for your mp4 files.

Thanks,
Martin

Hello Wilson,

could you please let us know what is your Samsung browser user agent? You can find out here: http://www.whatsmyua.info/

I’m testing with Samsung browser 6.4 on Samsung Galaxy 8 (user agent: Mozilla/5.0 (Linux; Android 7.0; SAMSUNG SM-G950F Build/NRD90M) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/6.4 Chrome/56.0.2924.87 Mobile Safari/537.36)

And both videos are playing fine. You mentioned the issue only occurs on your live site. Could you please post a link to that?

Thanks,
Martin

Hello Florian,

Could you please check with Vaultpress support about what actions are running when making that https://vaultpress.com/xmlrpc.php call? Perhaps it does something with the posts which triggers the save_post actions which might interfere with FV Player.

Please try to click these requests that took too long – you should see a detailed log of what was going on. There should be a separate log for request and response portions and having a look at these should help you identify what exact action in Vaulpress was taking place and that might serve as a good starting point to try to figure out how does FV Player fit into it.

However if it’s really just waiting 60 seconds for response from Vaultpress, then perhaps it’s their issue – they might detect FV Player and try to do something about the video for instance. If you get these request parameters for these slow requests, it should be much easier to tell if it’s something like that.

We are also happy to fix the issue right there on your website if you order our Pro support: http://foliovision.com/pro-support

Thanks,
Martin

Hello Francesco,

I see that you put in the VAST URL http://ads.stickyadstv.com/vast/vpaid-adapter/…

However the Video Ads in FV Player Pro are for actual video files (mp4, or even YouTube or Vimeo). It’s a different model from VAST as you can put up your own ads or ads for your partners very easily and then track the number of views and clicks in Google Analytics.

To be able to run VAST ads you need FV Player VAST: https://foliovision.com/player/vast

Thanks,
Martin

Hello Francesco,

sorry about not getting back to you sooner, we are in contact with video intelligence about the issue and are looking for a fix.

In the meantime we would like to make sure the prerolls work for you. Could you please setup a new demo page where you will actually use these video prerolls? Just follow the step 6. here: https://foliovision.com/player/ads/using-preroll-postroll-ads and then send us a link to that page.

Thanks,
Martin

Hello Gbrother,

we have prepared this feature for the next beta release.

When you play the video at https://foliovision.com/ and switch to say 540p, it’s remembered and when you then play some other Dash video like for example the one at the bottom of https://foliovision.com/player/demos/vimeo-integration it goes to the nearest quality automatically.

The quality is applied from the very first video frame, so if you switch to 1080p once, all the further Vimeo video plays will start with that quality.

We need to make the same improvement for HLS streams too actually.

More about FV Player 7 Beta can be found here: https://foliovision.com/2018/06/fv-player-7-beta

Thanks,
Martin

Hello Radmitry,

moving the horizontal playlist items above the player is not currently possible. We could add that as an option, but we would like to only present the options which are sensible and work really well.

Could you please post a link to some website with a playlist format which you are trying to create with FV Player? Perhaps we could add it as a new playlist style.

Thanks,
Martin

Hello Blayne,

we need to work on the database driven FV Player at least 1 more week before we could give it to you for beta testing. In particular we need to make it possible to name the playlist and improve the playlist cloning functionality. We also need an import/export feature, since it won’t be possible to paste a shortcode to get help in our support forums anymore.

Thanks,
Martin

Hello Andrii,

I was able to play http://142.44.215.45:25461/live/giovane/giovane/14309.ts in VLC, it gave me 10 seconds of video.

Have you tried to create an m3u8 file like I outlined in my last post? Perhaps if you check how it should look like for a HLS live stream you will be able to put it up for web use.

It appears to make it behave like a live stream you need to also use:

#EXT-X-PLAYLIST-TYPE:LIVE

I found out about that here: http://www.tothenew.com/blog/adaptive-video-streaming-hls/

Thanks,
Martin

Hello Blayne,

currently it just uses the video height and bitrate. I see that it’s pretty ugly. I guess hiding the bitrate would make it appear nicer.

Thanks,
Martin

Hello Andrii,

the above doesn’t play in VLC for me, I’m getting HTTP 401 error.

I also don’t understand what is the playlist which are are pasting above.

I would recommend you post each of these TS files into a separate m3u8 file, like here:

#EXTM3U
#EXT-X-VERSION:3
#EXT-X-MEDIA-SEQUENCE:0
#EXT-X-ALLOW-CACHE:YES
#EXT-X-TARGETDURATION:11
#EXTINF:10.846444,
http://topiptv.net:5890/live/khadija/khadija/8704.ts

You will have to adjust EXT-X-TARGETDURATION and EXTINF (seems like it should be set to -1?).

Perhaps such m3u8 file will play?

Thanks,
Martin

Hello Florian,

please install this plugin https://wordpress.org/plugins/log-http-requests/ and then try to save the post. Just leave it running for a minute or two even if it seems to take forever. Then let’s see what remote calls turn up in that plugin logs.

Thanks,
Martin

Hello Florian,

thank you for the follow up.

Perhaps Vaultpress plugin can’t communicate with the Vaultpress servers or it has to be reset.

Thanks,
Martin

Hello Johnny,

we will keep this thread private.

Could you please post a link to the page where we can see the issue? Please also include the exact script tag which ExoClick wants you to use.

As you can see these ads work fine on our website: https://foliovision.com/player/demos/exoclick-ad

Thanks,
Martin

Hello Florian,

please disable Settings -> FV Player -> Integrations/Compatibility -> “Scan video length” and see if that helps.

Thanks,
Martin

Hello Blayne,

are you using both FV Player and s3-folder-playlist in the same post or page content? If no, then the s3-folder-playlist plugin could be improved to only load its CSS when it’s actually going to be used. FV Player already loads that way, we hate when a plugin loads its CSS and specially JS files when not needed.

I wasn’t able to find any information about that plugin online, but perhaps you have some contact for the developer.

If you know a bit about PHP you can experiment and search the plugin files for mention of https://releases.flowplayer.org/6.0.4/skin/minimalist.css and https://releases.flowplayer.org/6.0.4/flowplayer.min.js and just comment out that line and see how it works then. Perhaps the videos put up with that plugin will keep on playing. If not, then as a next step enable Settings -> FV Player -> Integration/Compatibility -> “Load FV Flowplayer JS everywhere” and perhaps then it will play.

We are also happy to make sure both plugins work together right on your website if you order our Pro support. We would probably put in some code to FV Player which would prevent the other plugin scripts from loading if FV Player is going to load.

Thanks,
Martin

Hello Blayne,

some other plugin is loading Flowplayer 6.0.4 CSS and JS on top of Flowplayer 7.2.6 loaded by FV Player. It appears to be the s3-folder-playlist plugin.

Please check if disabling that plugin won’t fix the issue. Does it provide any function which is important for your website?

Thanks,
Martin

Hello Mitch,

I see there is a problem with the video on your /live page. The video is missing the CORS headers to allow playback in Chrome without using Flash.

Please enable HLS.js using Settings -> FV Player -> Setup tab -> Integrations/Compatibility -> “Enable HLS.js” and setup the CORS headers, it’s described in our guide here: https://foliovision.com/player/video-hosting/hls#hls-js

It seems you are using Wowza though, and we don’t have instructions for that one, but it seems to be simple: https://www.wowza.com/docs/how-to-enable-cross-origin-resource-sharing-cors-for-http-based-streams#configure_mgr

Thanks,
Martin

Hello Charles,

I saw the logo issue and I can’t explain it as the license key it was using was correct. However the first video did autoplay for me in Chrome.

Thanks,
Martin

Hello Charles,

latest Chrome doesn’t permit video autoplay unless specific conditions are met, so in FV Player 6 we had to disable it: https://foliovision.com/2018/05/video-autoplay-issues

This is fixed in FV Player 7 Beta which you can get as a Pro user: https://foliovision.com/2018/06/fv-player-7-beta

Are you looking to play multiple videos at once? Please let us know. FV Player doesn’t work that way unfortunately.

I’m trying to think how we could make a feature like this part of the core FV Player plugin. We had a request to pause the previously playing video when clicking another one to play, but this one is one step further.

If you know HTML you can save the HTML of https://coffeesevereweather.com/live-cameras/ to a file and get rid of the is-splash classes there and see if it works the way you imagined. It might not autoplay all of the videos, but at least you would see if they all play at once if you click them one by one. You might need o save it on https://coffeesevereweather.com to a file like https://coffeesevereweather.com/test.html.

If you know a bit about PHP and editing of files you could try to put code like this into your theme functions.php to see if it helps, but I would consider it highly experimental – meaning you should test all the different FV Player video setups you are using:

add_filter( 'fv_flowplayer_attributes', 'tweak_fv_flowplayer_class' );

function tweak_fv_flowplayer_class( $attributes ) {
  $attributes['class'] = str_replace( 'is-splash', '', $attributes['class'] );
  return $attributes;
}

Thanks,
Martin

Hello Charles,

autoplay is one of the global FV Player settings, but it can also be enabled on a per-player basis: https://foliovision.com/player/basic-setup/autoplay

Here is a video which is set to autoplay and it’s streaming from Vimeo using MPEG-DASH or HLS: https://foliovision.com/player/demos/autoplay

The inline video playback on iPhone is supported since iOS version 10 and FV Player supports that.

Please let us know if you have any other question.

Thanks,
Martin

Hello Delroy,

are you using the Settings -> FV Player -> Hosting -> YouTube setting for logo? Does it work properly when you disable it?

Are you getting the same issue when you use a standard WordPress theme such as Twenty Seventeen?

Thanks,
Martin

Hello Florian,

thank you for the bug report, please upgrade to FV Player VAST 6.6.2 and the issue will be fixed. You can also check it on https://foliovision.com/player/demos/vast-ads#non-linear

Thanks,
Martin

Hello Mirco,

there shouldn’t be need for any changes, but if you notice any FV Player icon missing, just resave it’s settings. I had a brief look and haven’t noticed any issue though.

Thanks,
Martin

Hello Lacey,

I tried to reproduce the issue, but I wasn’t able to – all the videos are still working even with JetPack installed. However JetPack is a complex plugin, so the issue might be depending on some JetPack module which you are using. Which modules do you have enabled wp-admin -> JetPack -> Settings?

You can also try downgrading FV Player to version 6.5.2 and see if that helps. It can be installed from this link: https://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.6.5.2.zip You will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello Anas,

the issue is that you are using a bad video ad. Please check the guide which I linked to before: https://foliovision.com/player/ads/using-preroll-postroll-ads

The shortcode argument to disable such video ad is preroll=”no”, the guide shows you how to get that using the shortcode editor.

Thanks,
Martin

Hello Anas,

could you please review your video ads? https://foliovision.com/player/ads/using-preroll-postroll-ads

It appears that you have entered just “#” as the Video URL of one of the ads and that confused our player – it can’t find such video.

For your main video you are using the FLV video format, which is deprecated and should not be used – it won’t play on mobile: https://foliovision.com/player/basic-setup/encoding#flash-only

Thanks,
Martin

Hello Dennis,

we added a “Download Previous Version” button to https://foliovision.com/my-licenses which lets you download last stable FV Player and FV Player Pro

For FV Player 7 Beta we are also moving to a separate update stream for the beta users, so regular users won’t be bugged with updates unless there is a new tested feature or an important fix (for example some compatibility issue).

Thanks,
Martin

Hello Florian,

could you please post the exact [fvplayer….] shortcode that you are using in that article?

Also, fill setting Settings -> FV Player -> Sidewide Flowplayer Defaults -> Default Video Size to 1280×720 fix the issue?

Thanks,
Martin

Hello Rosy,

thank you for the bug report. We recently reworked the way the plugins load the CSS and JS and I see it caused an issue here.

Could you please reinstall FV Player from WordPress? To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello Rosh,

it’s because of the new restrictions set in Google Chrome 66. It works in other browsers, except for mobile and Safari 11.

The autoplay worked for you, but was not working for first-time visitors dues to low MEI score, resulting in broken video playback.

You can read more details (what MEI is) in our article: https://foliovision.com/2018/05/video-autoplay-issues

Thanks,
Martin

Hello Jules,

video position remembering was added a 2 months ago: https://foliovision.com/2018/03/position-saving-video-fields

Thanks,
Martin

Hello Ran,

could you please recall if you got any fatal error message when you tried to activate the plugin in the Plugins sections of wp-admin? You can also double check if you can install and activate new plugins – perhaps there is some issue with that.

Thanks,
Martin