Forum Replies Created
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11 years ago in reply to: Issues with video on Amazon S3
Hello trilliumliz,
please use the “Send report to Foliovision” button, so we can see your video details.
Thanks,
MartinHello,
if you have too many video on the page which are being checked, an issue like this might arise as the server might take longer to respond. We are re-working the video checker, so this will be improved.
In the meantime we put in a fix into the current version 2.2.3, so if you just re-install it from WordPress.org, you will get the fix.
Thanks,
MartinHello Mateusz,
we will work on this feature in one of the next releases. Just check our changelog to see whan it goes out.
Thanks,
MartinHello Mateusz,
thank you for the suggestion, we will discuss this in our team.
Thanks,
Martin11 years ago in reply to: Remove Watermark on Some Videos ShortcodeHi Mateusz,
we just released version 2.2.3 which allows you to change the logo per video.
Use logo=”http://your.logo/url.png” in shortcode. Or use logo=”none” to remove it completely. The sitewide logo has to be set for this to work though – so set one in Settings -> FV Worpdress Flowplayer -> Sitewide player defaults first if you don’t have one.
Thanks,
MartinHello Andrew,
we released version 2.2.3 which includes this feature (although the styling might need some tweaks at this point). Please let us know if there is anything else.
Thanks,
Martin11 years ago in reply to: Sound plays fine but no video visibleHello Kevin,
the video plays on Youtube, as Youtube re-encodes each uploaded video. So if you download the MP4 from Youtube, it will be already properly encoded and will play.
Thanks,
Martin11 years ago in reply to: Sound plays fine but no video visibleHi Kevin,
could you please provide a working link for your video file?
There must be something wrong with one of your video stream. Perhaps it’s using yuv encoding. You can just re-encode it with a free software called Handbrake: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding
Thanks,
MartinHello caderial,
yes, that’s it, although it’s hard to guarantee it will work without knowing details about your implementation.
We will have a look if jQuery Ajax creates any global JavaScript event which we could hook our player into. jQuery ajaxSuccess seems to be doing the job.
Thanks,
Martin11 years ago in reply to: Remove Watermark on Some Videos ShortcodeHi Mateusz,
I see, that’s an interesting request.
We hope to release a new version tomorrow, so we will include your feature in it. Simply adding logo=”{your path}” to the [fvplayer] shortcode will change the logo. If you leave it empty, no logo will appear. Of course this will only work for licensed users.
Thanks again for the suggestion!
Martin
11 years ago in reply to: video file expired reload pageHello harmoney65,
we strongly recommend that you rewrite your shortcodes into new format. You may have problems with playlists this way and so on.
You can see the shortcode format here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/user-guide#shortcode
Thanks,
Martin11 years ago in reply to: Pause button is missing on playerHello David,
clicking the center of the video pauses the video.
We will be adding options to enable a play/pause button on the player control bar though.
Thanks,
Martin11 years ago in reply to: video file expired reload pageHello harmoney65,
could you please post the full shortcode you are using?
Are you using old FV Flowplayer version 1 style shotcodes with commas? If so, is your “Convert old shortcodes with commas” setting on? We recommend using the new format as produced by “Insert FV Flowplayer” button above the editor.
Thanks,
MartinHello caderial,
it appears you are using Ajax loading of your page content. Unfortunately that won’t work without additional coding as Flowplayer checks for videos once it’s loaded, but not if content changes.
So you have two options:
1) Set that page to load without Ajax.
2) Create a callback for your Ajax which triggers Flowplayer, using the play() or load() method (see our API documentation).
That would also require “Load FV Flowplayer JS everywhere” plugin option turned on.
Thanks,
Martin11 years ago in reply to: AVI issuesHi exploreRPG,
could you please post the shortcode you are using?
As your video checker says, AVI is not a compatible video format. Is that the actual video format, or is that just the extension?
Make sure you tried MP4 format with h264 video stream.
Thanks,
Martin11 years ago in reply to: Remove Watermark on Some Videos ShortcodeHi Mateusz,
just enter your license code into the plugin settings. It’s simple, but here’s a guide about how to do it: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/user-guide#license
Please let us know if there is anything else.
Thanks,
MartinHello Pilkster,
please check our FAQ: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/faq#create-temporary-analysis-admin-checker
Without downloading the video file temporarily we are not able to report video issues to admin users.
Thanks,
MartinHello Matthew,
in that case, it might be related to JetPack comments. We found that JetPack comments are in conflict with FV Antispam, so we disabled its protection when using JetPack comments.
It’s weird if the old version worked with with your JetPack comments though. I’m not seeing the JatPack comments interface on your site right now, is Antispam Bee breaking it?
Thanks
MartinHello Matthew,
I checked your HTML and I’m not sure what could go wrong there. It doesn’t seem that your HTML is properly adjusted by our plugin. It actually doesn’t look like our plugin at all. Are you still using FV Antispam?
Other than that:
1) Are you using Akismet as well to combat the human-made spam? FV Antispam works best against hard core spam bots.
2) Did you modify your template in any way? Particularly the comment form functions.
3) Is your template using comment_form() to show the comment form?
We will be happy to help you fix the issue right on your website, if you support our open-source endeavors by purchasing our pro support.
Thanks
Martin11 years ago in reply to: Video not working with CloudfrontHello Sofia,
thank you for your interest in our plugin. Could you please:
1) Check spelling of all your video paths.
2) Check CloudFront settings listed here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide#cloudfront-issues
3) Check Amazon S3 file permissions as shown here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide#public (notice it’s “Everyone”, not “allusers” and “Open/Download” and “View Permissions”)
If this needs to be resolved fast and right on your website, we would be happy to help you. Just order our pro support.
Thanks,
Martin11 years ago in reply to: toolbar set custom doesn’t existHello Docfxit,
1) the easiest way of editing your template style.css is yoursite.com/wp-admin -> Appearance -> Editor. It will say “Stylesheet (style.css)” in the title and you will be allowed to add any extra CSS rules at the end of the file. Be careful though, it’s best if you have experience with CSS already. More on this topic can be found on WordPress.org: https://codex.wordpress.org/Appearance_Editor_Screen
2) Yes, we tried exactly that Windows 7 with Firefox 28. No issues. It’s weird, but we keep a log of all the failed entries, so we will have another look.
Thanks,
Martin11 years ago in reply to: Red warning flashes after upgradeHello Wendy,
we will make the warning dark – if it only flashes, it has no importance at all. And if it stays there, people will notice it anyway. No need for it to stay red.
Thank you for your feedback!
Martin
11 years ago in reply to: toolbar set custom doesn’t existHello Docfxit,
sorry about the confusion, here’s what’s correct, I forgot to update the article:
[‘Cut’,’Copy’,’Paste’,’foliopress-paste’,’Bold’,’Italic’,’RemoveFormat’,
‘OrderedList’,’UnorderedList’,’Outdent’,’Indent’,’Blockquote’,’Link’,’Unlink’,’Anchor’,
‘foliopress-more’,’kfmBridge’,’Source’,’FitWindow’,’DocProps’,’Save’,
‘NewPage’,’Preview’,’Templates’,’PasteText’,’PasteWord’,’Print’,’SpellCheck’,
‘Undo’,’Redo’,’Find’,’Replace’,’SelectAll’,’Form’,’Checkbox’,’Radio’,’TextField’],
[‘Textarea’,’Select’,’Button’,’ImageButton’,’HiddenField’,’Underline’,’StrikeThrough’,
‘Subscript’,’Superscript’,’JustifyLeft’,’JustifyCenter’,’JustifyRight’,’JustifyFull’,’Image’,
‘Flash’,’FVWPFlowplayer’,’Table’,’Rule’,’Smiley’,’SpecialChar’,’foliopress-next’,’TextColor’,’BGColor’,’About’],1) Each [….] describes one toolbar row. So after […] there needs to be comma.
2) The ‘,’ and ‘/’ items were breaking it, I removed them from the above.
Thanks,
MartinHello Andrew,
we are on the same page here – you want the whole post to be indexed in Google and only hide few paragraphs with videos from non-members.
I think that’s exactly what [zm_protect] does. I’m not sure about [zm_upgrade], as I wasn’t able to find any documentation. I could see that once it’s user, [fvplayer] shortcode is not parsed, but the same applies to [gallery], which is core WordPress technology – so it might be a problem of Zaxaa.
Could you please check the [zm_protect] in my test post? That should make things clear, if you can load that post as a paid user and see the video.
Thanks,
Martin11 years ago in reply to: toolbar set custom doesn’t existHello Docfxit,
please revisit the page, it has been updated. What you copied is a list of CKEditor button which we wanted to upgrade to. I removed it now as it’s confusing.
You will find a list of the FCKEditor buttons there now. I also wrapped it in required backets and quotes.
Thanks,
Martin11 years ago in reply to: toolbar set custom doesn’t existHello Gary,
could you please paste your custom toolbar configuration here? If you made some mistake in quotes, it could cause issues like this.
I recommend you check the documentation here, it shows the right syntax: http://foliovision.com/wordpress/plugins/wysiwyg/installation#toolbar-customization
Thanks,
MartinHello Andrew,
this is a problem, as our plugin works just fine with s2Member, so it might be a problem of your membership plugin.
1) I tried using [zm_upgrade] and put [fvplayer] inside of it. I see that the shortcode inside of it doesn’t execute. Notice that it doesn’t execute [gallery] either, so it’s a problem for your membership plugin.
You need to ask the developer of that membership plugin – Zaxaa Member.
2) However if the video is in [zm_protect], it’s not displayed, as user “tester” doesn’t have the permission. Can you try adding the permission and see if the video shows up?
What exactly are you trying to achieve? Do you need [zm_upgrade] at all?
Thanks,
Martin11 years ago in reply to: Red warning flashes after upgradeHello Wendy,
the warning appears for admins only. If it disappears, then it’s fine. If not, it means your site has broken JavaScript and that’s what the message is about. That’s the whole purpose of it.
We are wondering how to improve it though. We already have “Check template” function on the setting screen, but that one can’t detect hard JavaScript errors. And when there is such error, people complain about our player, not knowing it’s an issue with their website or some plugin.
Thanks,
MartinHello Donald,
as you are our licensed user, we had a quick look and I can see your article container is not using the proper CSS width for the narrower widths, so the problem is not in our plugin.
If you order our pro support we would be happy to fix the issue for you. If you have a CSS designer working for you on your theme, he should be able to figure out the issue as well.
Thanks,
Martin11 years ago in reply to: RTMP Livestream with wowza.Hello francois,
1) Put the M3U8 not as mobile video, but as the primary video source, that way it will be used on iPad automatically. Mobile video is used by devices with screen below 320x480px (handles retina iPhones too).
2) Add live=”true” into the shortcode to make sure it doesn’t show infinite total video time.
3) Please post what configuration you used with jwPlayer. I see that it doesn’t work, are you sure the RTMP server URL is correct?
UPDATE: I got it working. rtmp://streaming001.broadcast.tneg.de/nrwtv/livestream is your RTMP server, nrwtv is the path. Are you saying jwPlayer was able to handle your possibly wrong configuration?
Thanks,
MartinHello Donald,
you are probably only having issues because you are setting the RTMP server URL incorrectly.
I got it working without any problems like this:
[fvplayer src='http://example-video-bucket.s3.amazonaws.com/iins/001-Common-Security-Threats-high.mp4' src1='http://cdn.example.com/dpezet-vod/play/sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4/playlist.m3u8' rtmp="rtmp://cdn.example.com/dpezet-vod/play/" rtmp_path="sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4"]
So our of the full RTMP path of rtmp://cdn.example.com/dpezet-vod/play/sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4 the server connection URL is rtmp://cdn.example.com/dpezet-vod/play/ and sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4 is the file name.
I added more examples into step 3 of our “using RTMP” documentation: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/rtmp-streams
Since RTMP is a proprietary protocol, there appears to be no PHP library available to check if the RTMP is ok or not. That’s why it’s not supported by our video checker.
Please let us know if there is anything else.
Thanks,
Martin11 years ago in reply to: HTML5 Video File Not Found in IEHello blackmovienetwork,
could you please post the actual [fvplayer] shortcode you are using?
Is the video still not playing, or was it just temporary?
I’m seeing no issues with the codecs used and the video plays for me.
Thanks,
Martin11 years ago in reply to: Which video stream codec to useHello Peachi,
since your video file is not properly encoded, there is little information about the video codecs included in first 2MB of the video.
I downloaded the video in full length and found out that it’s using yuv420p video codec. While MP4 is the correct file type, it can contain different codecs (encoding) for the video information h264 is the right one to use.
Use a free tool called Handbrake, instructions with screenshots can be found here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding
Thanks,
Martin11 years ago in reply to: Ad options for YouTube and Vimeo VideosHello smith234,
currently the Youtube support if basic as you can see, but will we work on improving this. Vimeo comes first though. We have a first working beta version already.
Thanks,
MartinHello Helen,
I forgot to post the resolution here – it appears that your server is sometimes too slow to respond to our video checker – which results in the error message. We increased the timeout from 5 to 10 seconds.
If you notice your videos slow loading, we suggest that you move to Amazon S3, as it also provides the download restriction required by your membership site. The full step-by-step guide was posted here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide
Thanks,
Martin11 years ago in reply to: Disable embedding not workingHello Nicole,
no problem, we are thankful for every suggestion. If you found something confusing, or if you have any other questions, please let us know.
Thanks,
Martin11 years ago in reply to: how to add Auto Play code to Embed code?Hello mrmoney,
sorry about the delay.
You can try this piece of JavaScript, just insert it below your embed code:
<script>
var fv_flowplayer_embed_try_autoplay = setInterval( function() {
if( typeof(jQuery('#test').find('.flowplayer').flowplayer) != "undefined" && jQuery('#test').find('.flowplayer').flowplayer().ready ) {
jQuery('#test').find('.flowplayer').flowplayer().play();
clearInterval( fv_flowplayer_embed_try_autoplay );
}
}, 250 );
</script>
If it works for you, it could be added into the embed code box.
Thanks,
Martin11 years ago in reply to: controls not visibleHello Andrew,
4) regarding your design question – our settings screen offers you options to set the color scheme. We don’t support all the different themes yet. We are working on advanced features like PayWall and these are depending on our template right now.
Thanks,
Martin11 years ago in reply to: controls not visibleHello Andrew,
1) the html5.js should be put at the start of the <head> section of your site, not at the end of header.php. It should also read “<!–[if lt IE 9]>” in the first line and not just “<!–[if IE]>”. So this was fixed and moved to the right place. Ideally you should also copy it to your theme using FTP and link it from there, just use <?php bloginfo(‘template_directory’); ?>/html5.js as the path.
However that didn’t do the trick. The problem is elsewhere.
2) Your tempalte is missing <?php wp_footer(); ?> in the footer.php. That’s why “Check template” button reports: “It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your header.php file if it contains wp_head() function call!”
We will fix it to also detect issues with wp_footer() – there must be some bug, as this was being detected before.
I put it in and now your video plays. You should be able to enable minify now and see if it work.
3) Also you are using Amazon S3 protected links to limit downloads. However it doesn’t appear that you have the permissions set properly on Amazon S3. I’m able to get to the files even without the access keys. Check step 12. in this guide: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide#upload
Thanks,
Martin11 years ago in reply to: controls not visibleHello Andrew,
I’m keeping this thread private for now.
Could you please post exact URL where we can see our player failing? There must be some problem with your JavaScript.
First troubleshooting step would be to turn off minify. If that works, we can have a look at what in our plugin is not compatible with your minify. But we don’t use any inline JavaScript or script tags, so it should be clear.
Thanks,
Martin11 years ago in reply to: black line after playing video in ios safariHello Chan,
thank you for the research and reporting back!
It’s interesting to see that other players have the same problem.
Thanks,
Martin11 years ago in reply to: Ad options for YouTube and Vimeo Videos11 years ago in reply to: wmv and mov filesHello Chan,
if you mean the table here: http://foliovision.com/ – The table says there is a plugin to play WMV on selected browser. I noticed we said it plays in HTML5 on IE9+, so I fixed that.
Thank you for letting us know.
Martin
Hello Robert,
does that plugin reformat the page content? I suggest you disable it for your wp-admin to prevent and issues.
Thanks,
MartinHello Robert,
we found no issues using:
Mac OS X 10.9.1, Chromium 33.0.1711.0 (235307)
Mac OS X 10.9.1, Chrome 33.0.1750.146
Windows 7, Chrome 33.0.1750.146 mThere might be a conflict with some other plugin though. Please check your browser JavaScript console. Here’s a handy guide from WordPress.org about how to check that console in various browsers, just skip right to step 3: http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis And then report back here.
Thanks,
Martin11 years ago in reply to: wmv and mov filesHello Chan,
please read about MOV video here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding#flash-only
WMV is a proprietary video format by Microsoft and it’s not HTML5 compatible, so it won’t play.
Thanks,
Martin11 years ago in reply to: Signup page not resolving from feed pageHello bgroves,
thank you for your interest in our plugin.
Please note that it is only supposed to do the redirection if you click a link to your-site.com/feed in your browser. If you open it directly, you should see the feed content. That’s how it works on Feedburner and that is the goal of this plugin.
Perhaps that makes it more clear.
If the above doesn’t work on your site and you want to get this fixed on your site directly, we will be happy to assist – just order our pro support.
Thanks,
Martin11 years ago in reply to: black line after playing video in ios safariHello Michael,
could you please check if it also happens if you disable autoplay for the video?
Hello Chan,
as you are also our licensed user, I checked your site, but I’m not seeing the problem. I see a black line on both iPad and Safari on your “…2-23-24…” video, but that’s because your video is 16:9 aspect ratio and you inserted it with 600px width which is not divisible by 16. That creates uneven number and causes these issues. We are still looking how to prevent these.
Thanks,
MartinHello Donald,
I see, we are looking into this.
Was that option just showing the video URL? The thing is some browsers might ask uses where to download the file, while some browser might start playing the video. So then the uses have to right click it and select “Save As…”. Could you please let us know how that worked?
Thanks,
Martin11 years ago in reply to: Problems with Wishlist FlowplayerHello Anthony,
you should just ask Wishlist Member if they include old Flowplayer in their plugin and how to disable it. Perhaps it can be unhooked from WP scripts API.
When you check your page HTML source code, do you see the similar flowplayer-3 loading from “http://wishlist-products.s3.amazonaws.com” ?
You can also order our pro support and then we can solve the issue for you right on your website.
Thanks,
Martin11 years ago in reply to: black line after playing video in ios safariHello Michael,
I can see it too. It seems to be caused by the same OptimizePress CSS file. I believe I found a fix.
Please reinstall FV Flowplayer from this ZIP file, it’s the latest development version and let us know if it helps: http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Thanks,
MartinHello Donald,
just check Settings -> FV WordPress Flowplayer -> Amazon S3 Protected Content.
Full Amazon S3 setup instructions are here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide You probably done all of that. You can just check the first part “Obtaining the Amazon AWS access credentials” if you need new AWS access credentials.
Thanks,
MartinHello Donald,
actually I had a look right now – just install FV Flowplayer from this zip file and it should be fine. We will just need to improve this fix for websites which don’t use wp-content folder, but something else – not your case.
http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Please let us know how it goes.
Thanks,
MartinHello Donald,
so what’s the exact link?
If it’s this one, then I do see the warning in Firefox, but not Chromium/Chrome or Safari: https://edutainmentlive.com/itprotv/account/selection/
Anyway, looks like the CSS loads via HTTP there, so we need to fix that. We will get this fixed on Monday.
Thanks,
Martin11 years ago in reply to: Encoding for iTunesHello Chan,
have you tried purchasing some video like yours form iTunes and then looking at it what codecs with what bitrate etc. it uses?
Thanks,
MartinHello Don,
as you have our license, so we can look at your site directly and make sure our plugin is not causing issues. We have SSL websites too and we haven’t noticed this yet, but there could be a bug in the new stylesheet loading code.
Please post the link to your site where you get the warnings and we will have a look. I was not able to find it just by looking at http://edutainmentlive.com. This forum thread will remain private, so you can post your links without worries.
Thanks,
MartinHello Zach,
did you tried to use the “Check template” on the plugin settings screen? What kind of output did you get?
Hello Andrew,
this is something we have to figure out. We follow the best JavaScript practices by putting our scripts in the footer. On the other hand it’s not the most compatible solution if there is some dirty coding like in AWeber’s case. It’s fine 99.9% of the time, but if the inline AWeber code fails to load as their server is down, you get into trouble.
Thanks,
Martin11 years ago in reply to: jetpackHello Kamal,
could you please let us know which exact modules you have activated in JetPack?
Thanks,
MartinHello Philip,
we fixed this – if a window popup fails, it opens the link in the same window. Users can still go back to your site by hitting the back button in their browser. If you have a playlist, this triggers only on last video.
This will get to 2.2.2 version, you can get the latest dev version here: http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Thanks,
Martin11 years ago in reply to: Redirect functionHello purelife8899,
we fixed this – if a window popup fails, it opens the link in the same window. Users can still go back to your site by hitting the back button in their browser. If you have a playlist, this triggers only on last video.
This will get to 2.2.2 version, you can get the latest dev version here: http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Thanks,
MartinHello Andrew,
indeed, you site hangs on “Loading forms.aweber.com…” for me.
The problem is that this script is inserted in a way that it blocks everything else. All scripts need to be in footer, that’s the best practice. The external ones at the very end.
I tried W3 Total Cache (although we prefer Hyper Cache, read why) and configured it to minify all CSS, and JS. No issues. I added JetPack, no issue wither.
So it must be Aweber as far as I can tell. I suggest you get rid of it for now. Then you can ask support to provide a proper asynchronous loading script which won’t fail like this even when DoS attack is taking place.
People occasionally have issues like this and then they blame our player for not working, so that’s why we put up the admin warning – so you know there is a general JavaScript issue on the site which can run everything.
Thanks,
MartinHello Andrew,
the admin warning only shows to admins letting you know that there is an issue.
Could you please let us know what W3TC settings do you use? A screenshot would be great, just send it in as a email reply.
Which version works for you, is it 2.1.52? http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.2.1.52.zip
Thanks,
MartinHello Andrew,
sorry about the inconvenience. Have you tried version 2.2.1? There were issues in the CSS optimization. We also put in the fix for the PHP warning into it just now.
Thanks,
Martin11 years ago in reply to: Encoding for iTunesHello Chan,
I checked iTunes video specs and it looks really close to what is required by HTML5. So there is hope the same file will work.
We added more instructions to our encoding guide, it’s about audio – pay attention to make sure the audio stream is AAC encoded: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding Also make sure you are using latest version of HandBrake.
I would start at 640px wide h264 Baseline profile 3.0 level video with AAC audio at 128Kbps. Not the best looking, but should be safe. Then you can try to up the resolution to something more decent if required. Please not that old iPhones won’t handle more than 640x480px videos though. That’s why we encourage people to put up mobile versions of their videos: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding#mobile-video
As you are our licensed user, I checked your site and the last video – is really big – almost 4GB. 1 minute of a decent HD video should be at around 10MB, so your 2,5 hours long video should be at 1,5GB.
Do you have a shorter video somewhere so we could check its encoding and compare it to what you get from Handbrake? Can you provide a sample of that too? Perhaps it’s just the audio encoding.
Thanks,
MartinHello Ricky,
WordPress won’t keep any ‘ signs in the file URL when you upload it into to Media Library. Also the shortcode parsing doesn’t work with it that well. If you really need it, you can just change splash=’your url’ to splash=”your url”.
We fixed the bug with brackets. It will be out in next release.
Thanks,
MartinHi Helen,
I logged in into your site as we still have the access and I could see it too.
There must be some bug, we are investigating.
Thanks,
MartinHello Helen,
1) You current license key is different from what you use, please update that. I’m seeing a different one, I’m sure how could that happen.
2) Your .htaccess should be updated on the server where the video is, that means the folder which you see right after you connect via FTP or right in the public_html folder.
However I checked the MP4 file you are using and the mime type appears properly on it. What exact video are you getting that message on?
Thanks,
MartinHello Ricky,
could you please post your shortcode here? We won’t publish it, just have a look what’s causing the bug.
Thanks,
Martin11 years ago in reply to: black line after playing video in ios safariHello Michael,
1) Black line – I don’t see if on http://…de/fvhome2 Tested on iPad with iOS 5.1.1.
Make sure you close and re-open the browser tab between the tests. Once this iPad bug occurs, it affects the browser for rest of the session. We noticed this bug before, but it was fixed. It had something to do with manipulating the HTML5 tags and some iPads didn’t liked that.
I see no black line on http://….de/fvhome either, that one is an iframe embed of Vimeo provided by our plugin.
2) Vimeo videos – “http://player.vimeo.com/external/1234.hd.mp4?s=…..” is the MP4 path, in that case FV Flowplayer plays the video file. But it you enter the Vimeo URL https://vimeo.com/1234 then it just uses iframe to embed the video. That explains the difference.
3) Autoplay issues – this is not supported by iPad and iPhone, but we will check some JavaScript solution for this for at least iPad. iPhone uses it’s own player, so it may not be possible.
Thanks,
Martin11 years ago in reply to: black line after playing video in ios safariHi Michael,
I tested this out and this seems to be caused by one of the OptimizePress CSS files: http://www.auerswald-tutorials.de/wp-content/plugins/optimizePressPlugin/lib/assets/default.min.css?ver=2.1.7.1
Making the web work for you,
MartinHello Sam,
so you found “Keywords” in these fields? How could it get there? Did you upgraded any of the plugins lately?
Thanks,
Martin11 years ago in reply to: jetpackHello Danny,
you can either try to insert a video with the splash image into some post to figure it out or check our documentation: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/user-guide
The above link shows an example: [fvplayer src="http://site.com/videos/video.mp4" splash="http://site.com/videos/video.jpg"]
Thanks,
MartinHello Sam,
please let us know if it also happens when you preview one of the default WordPress templates.
Could you please copy content of the FV Simpler SEO box from the page editing here? I mean the content of all the fields in the “FV Simpler SEO” section like on 2nd screenshot here: http://foliovision.com/wordpress/plugins/fv-simpler-seo
Thanks,
Martin11 years ago in reply to: internet explorer 8Hello Carl,
so this was fixed in our Pro Support – we will include the fix in next plugin version.
Thank you for supporting FV Flowplayer!
Martin
11 years ago in reply to: internet explorer 8Hello Carl,
1) could you please post your video file link here? We will keep this thread private.
2) could you please check if your template uses the html5.js script? FV Flowplayer works with HTML5 video tags and old IE browsers just remove these tags, so that script is necessary. It’s a part of every modern WordPress template.
We are upgrading our template checker on the FV Flowplayer settings screen to detect this and recommend the solution.
Thanks,
MartinHello Gregory,
1) Please let us know if your video is slow to start, it doesn’t open anymore. If it is, then our video checker is right and you should fix the video. Otherwise we will adjust our checker (we are currently re-working it).
2) Rotating of the video is not supported, but you can try it in CSS (version 3 should work with that). Let us know how it goes!
Thanks,
Martin11 years ago in reply to: Problems with custom scriptHello Wendy,
I had a look and you are actually trying to init the player by inline JavaScript. Using inline JavaScript slows down your site and makes it hard to use minify.
If you fix your issue with that script, it will show the play button just fine. If you order our pro support, we will be happy to provide more help right on the site, or perhaps incorporate a “compatibility” setting for FV Flowplayer where it would load in header.
Thanks,
Martin11 years ago in reply to: Problems with custom scriptHello Wendy,
the FV Flowplayer JS now loads in the site footer as 99% of websites benefit from that. This change was mentioned in change log, but next time we will put up a better warning for admins.
Can you make sure your script gets loaded in the wp_footer action hook or simply in footer.php file below wp_footer()? You can get the idea by reading the following: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/api-programming#how-to
Thanks,
Martin11 years ago in reply to: hide the controlbarHello Shamule,
yes, you can put it into your template’s style.css file. If you have some basic CSS and WordPress skills it won’t be a problem.
Also make sure you check our change log every time there is a new version to see if there is a configuration option added for this.
Please let us know if there is anything else.
Thanks,
MartinHello Dale,
thank you for interest in our plugin.
I see what you mean although the above video plays for me in full length.
We are working on this feature. The first version will:
1) Require that you upload two videos – teaser and the full length video.
2) Require that you put in your own membership code into the popup box. Then after the users pay and log in, our plugin will know if needs to show the full video for the members.Have you picked your membership plugin yet? We have good experience with s2Member.
Thanks,
Martin11 years ago in reply to: hide the controlbarHello Shamule,
you can accomplish this by using following CSS:
.flowplayer .fp-controls, .flowplayer .fp-time {
display: none;
}You can add your post ID to CSS selector to restrict it just to a single post.
This might be an useful option though, we will discuss it in our team.
Thanks,
MartinHello Keith,
we are planning to improve the integration, however Vimeo will come first. Also – removing Youtube logo would be against their ToS.
Thanks,
Martin11 years ago in reply to: Ad options for YouTube and Vimeo VideosHello Filip,
the Vimeo integration is in beta stage.
VAST pre-rolls (I guess that’s what you are looking for) are also in beta stage, but the problem is that only few ad providers provide HTML5 VAST ads, so there is more work to be done.
Please let us know if you are interested, who your ad provider is and we can have a look.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
perhaps the internet is not ready for HTML5 video ads yet.
It’s confusing and disappointing that a lot of providers (like SpotXchange) provide HTML5 video ads in their demo but then don’t have really serve such ads.s.
We looked into CompanionAds, no matter if they are images or Flash (as that would be a simple Flash SWF which can be inserted and displayed) but it turns out these are empty quite often too – like in your case.
Google provides these ads, but only to big customers – Google AdSense for video requires “greater than 40% video content with over 2 million video impressions monthly.” — https://support.google.com/adsense/answer/1705822?hl=en
Thanks,
Martin11 years ago in reply to: autoplayHello Karla,
our plugin will work fine with Vimeo plus.
We work on pre-roll ads too – problem is that most of the ad companies wrap a Flash VPAID ad inside of it and then it’s hard to serve into a HTML5 player. Or they only have a few of ads with HTML5 video. If you could check if your ad provider has enough ads without VPAID, that would be useful.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
HTML5 video is still relatively new, so it makes sense that not all companies are ready for it.
Could you please ask you ad provider how many (%) of their ads are provided in HTML5 video formats?
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
your original link still gives a VPAID ad and empty companion ads: http://ad4.liverail.com/?LR_PUBLISHER_ID=ID&LR_SCHEMA=vast2-vpaid&LR_AUTOPLAY=1&LR_MUTED=0&LR_CONTENT=6&LR_TITLE=MarkFast&LR_VERTICALS=test
However changing LR_SCHEMA to vast2 seems to help: http://ad4.liverail.com/?LR_PUBLISHER_ID=18690&LR_SCHEMA=vast2&LR_AUTOPLAY=1&LR_MUTED=0&LR_CONTENT=6&LR_TITLE=MarkFast&LR_VERTICALS=test
That gives the video ad in MP4, WEBM, FLV and other formats, which is great for HTML5. If you ad provider is able to serve ads in this format, then that’s great.
Is there any way we can specify the visitor IP in your URL? The thing is that the ads are requested using Ajax and we need to be able to specify the original user location using some parameter in the URL. Could you please ask your provider about that?
Thanks,
Martin11 years ago in reply to: autoplayHello Karla,
our public version of the plugin currently only provides a basic integration, like you can see.
Our beta Pro version works with Vimeo videos – it allows you to play the Vimeo videos without showing the Vimeo interface. However any playlist built from the Vimeo videos doesn’t work reliably on iPad with iOS 5. So we have some testing to do and it would be great if you could test it on your Vimeo videos.
If you buy our license, then we can send you our beta version with better Vimeo integration: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/download
Thanks,
Martin11 years ago in reply to: When will Foliopress be available for IE?Hello Kamal,
thank you for reporting back, we will put that up into some notice when using IE 11.
Thanks,
Martin11 years ago in reply to: When will Foliopress be available for IE?Hello Kamal,
please try to switch to IE 9 document mode (hit F12 key and then go to last tab, where you will find “Document Mode”) and see if that helps.
The problem with IE 11 is that it doesn’t report as Internet Explorer anymore, so we can’t even show the incompatibility warning to you. Microsoft claims that it’s compatible with Gecko and Webkit, but it is not.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
thank you for the link, however both the LinearAd and CompanionAd are empty, so there is nothing to serve and that makes testing impossible.
Is the ad serving domain restricted? Could you please allow foliovision.com for it?
Are you using your own publisher ID? Is there any sample ID which we can use for testing which would show some sample ads all the time?
Thanks,
Martin11 years ago in reply to: DAP (digital access pass) membership pluginHello Dirk,
please post your [fvplayer] shortcode where you use your protected splash image, so we can see how it looks like and perhaps we will be able to make a suggestion.
Thanks,
Martin11 years ago in reply to: Play Private MP3 Audio files from Amazon S3Hello yohi,
here’s a beta version of FV Flowplayer 2.2 which has support for Amazon S3 protected audio files: http://foliovision.com/downloads/fv-wordpress-flowplayer-2.2b.zip
If you could install it and let us know if it works with your audio files, that would be great.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
we are looking into VPAID.
Your ad tag also features a CompanionAd (non-video ad which appears below the video or inside of it). It’s empty though. We currently are able to work with these CompanionAds as long as they contact an image (StaticResource).
Unfortunately the tag which you sent to us contains only empty CompanionAd, so we can’t be sure if your ad company works with these or not. So if you could check on that would be great.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
allowing multiple ad sources in on our list of things to do.
Unfortunately your ad code provides VPAID ad right now – that means it’s in Flash format. Can you change the parameters so that it serves HTML5 video formats instead? So far we only worked with the HTML5 compatible VAST ads.
Thanks,
Martin