Forum Replies Created
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10 years ago in reply to: Problem with Youtube Videos in Lightbox
Hello David,
we are fixing this in the upcoming release, hopefully we can release it today. We will notify you here.
Thanks,
MartinHello Lorran,
this is a bigger customization and requires some PHP skills:
If you want to generate the user info dynamically, then you can put it in via the fv_flowplayer_ad_html or fv_flowplayer_inner_html filter documented here: https://foliovision.com/player/api-programming
If you use the fv_flowplayer_ad_html filter, it will show up in a box which can be customized in the Settings -> FV Worpdress Flowplayer -> Ads section and you will also have to enter ad=”something” into the [fvplayer] shortcode to make sure it’s initialized.
If you use fv_flowplayer_inner_html, then you have to put in position: absolute on the resulting div to make it visible.
The most advanced solution would be to plug your PHP script into the subtitles attribute: https://foliovision.com/player/subtitles It would have to be php script on the server which would generate the required output.
Thanks,
MartinHello RikaNM,
we are creating a sales page for FV Player VAST here: http://foliovision.com/player/vast
Thanks,
MartinHello Amanda,
sorry about the delay, could you please use our video checker to report the exact video which is not playing? Here’s how you enable and use our video checker: https://foliovision.com/player/faq#properties-built-checker-report-playing
Thanks,
MartinHello Sandy,
this looks like an issue with your WordPress. You might want to have a look at some troubleshooting guide, like here: http://wordpress.stackexchange.com/questions/59763/how-to-fix-http-error-when-uploading-images
You can also try to upload something small (like an image) and see if that one goes well.
Thanks,
Martin10 years ago in reply to: Problems on Windows Lumia PhoneHi Samik,
let’s compare FV WordPress Flowplayer 2.2.22 and 2.3. Please let us know which one of these plays on your Windows Mobile Phone:
http://lifeinamovie.com/h/wmp1.html
http://lifeinamovie.com/h/wmp2.htmlThank you for your input!
Martin
Hello rehan007,
FV Player VAST license was added to your account. You will find it in your account in “My Products” section.
If you have a static (non-video) ad code which you want to show above the video, you can put it in Settings -> FV WordPress Flowplayer -> Ads. You should check if it’s ok if the ad code only appears once the video starts playing with your ad provider though.
Thanks,
Martin10 years ago in reply to: Problems on Windows Lumia PhoneHi Samik,
please send us URLs to your file, then we can figure out what could be breaking the playback – it might be an encoding issue or an issue with our player.
Thanks,
Martin10 years ago in reply to: Automated quality switchingHello Viktor,
you can find everything about our quality switching here: https://foliovision.com/player/switch-video-quality
Currently the limitation is that the use has to start the video playback and only then the quality can be switched. This approach has following issues:
1) If the use is on mobile device, the initial video load might be very slow or might fail to play at all (video resolution or MP4 profile too high for mobile). We are preparing a fix for this – we will let our users mark which of the video qualities is suitable for mobile and serve that to mobile user agents by default.
2) If the connection is too slow, the initial video load might take a lot of time. Perhaps we could add in a detection of user bandwidth based on the current page load and then default to the mobile video if it’s slow.
If you are using our advanced YouTube embedding provided by the FV Player Pro extension – it uses all the mechanisms as original YouTube player – that means mobile users get the appropriate video stream and quality.
Thanks,
MartinHello AdHocMediaSolutions,
if you want to join our FV Player VAST beta testing, please purchase our FV Flowplayer license and we will give you a test license: https://foliovision.com/player/download
Thanks,
Martin10 years ago in reply to: VAST VPAID ad tag in FlashHello songsrpeople,
support for tablets and mobile is on our list, while supporting iPad will be our priority. VPAID ads require Flash, so only VAST ads will be supported.
If you want to join our FV Player VAST beta testing, please purchase our FV Flowplayer license: https://foliovision.com/player/download
Thanks,
MartinHello Thomas,
thank you for your input on this!
Could you please let us know what Firefox version you are using?
Thanks,
Martin10 years ago in reply to: _fv_flowplayer data10 years ago in reply to: Conflict with WP Job ManagerHello elja,
so the permalinks of WP Job Manager now work when you create a new posts category (that’s when FV Top Level Categories flushes the rules), but the permalinks of WP Job Manager – Company Profiles get broken?
I had a look and the “WP Job Manager – Company Profiles” plugin class gets initialized on init. That’s quite unusual.
Could you please re-do the tweak form one of my posts above? https://foliovision.com/support/fv-top-level-categories/bug-reports/conflict-with-other-plugin#post-4022 Then try to add some post category and see if the WP Job Manager – Company Profiles pages still work and let us know. It helped on my test site.
Thanks,
Martin10 years ago in reply to: _fv_flowplayer dataHello David,
we were fixing the VAT form today and we fixed it before you replied here. So we will have another look tomorrow.
You can also buy the Pro support now and we will refund the tax afterwards when you send us the VAT details.
Thanks,
Martin10 years ago in reply to: Using Vimeo and YoutubeHello majorpakz,
thank you for the details.
The video player is supposed to be the original player from YouTube (that’s the basic embed code) – unless you have a FV Flowplayer license. Entering the license key will auto-install our Pro extension which then allows YouTube playback in the customized player.
Thanks,
Martin10 years ago in reply to: Vimeo on Windows mobileHello Greg,
2) Vimeo loading bug – please fix your Settings -> FV WordPress Flowplayer -> Player Skin -> Default Volume. As the tooltip says, you should “Enter number between 0 and 1, like 0.5”.
You are currently using “10” and that’s breaking IE11. When you fix that, your issues should disappear. We will put in a fix into next version of the plugin.
The previous versions of FV WordPress Flowplayer are available at https://wordpress.org/plugins/fv-wordpress-flowplayer/developers/
Thanks,
MartinHello all,
we support both VAST and VPAID now: https://foliovision.com/player/demos/vast-vpaid-ads
Thanks,
Martin10 years ago in reply to: VAST VPAID ad tag in FlashHello songsrpeople,
we added the VPAID support: https://foliovision.com/player/demos/vast-vpaid-ads
Thanks,
MartinHello rehan007,
FV Player VAST is a separate addon for FV WordPress Flowplayer. It adds support for both VAST and VPAID ads in pre-roll or mid-roll.
Hello AdHocMediaSolutions,
let us know if you are interested in beta testing of our plugin. It’s easy to use, the documentation is on our list of things to do.
Thanks,
Martin10 years ago in reply to: Vimeo on Windows mobileHello Greg,
1) The alignment issue must be then caused by your template. Perhaps we can add something to make sure our CSS is more resilient.
2) Vimeo loading bug – your homepage video works for me in Firefox on both Mac (32.0.2) and Windows (31.0, 32.0.2), but I can see issues in IE 11. However it works fine on our page: https://foliovision.com/player/how-to-use-vimeo-pro
I can see some error being triggered in the main FV Flowplayer library on your site, we will debug it tomorrow.
Thanks,
MartinHello rehan007,
1) We are behind on finishing the custom pre-roll video ads. Thank you for the suggestion about a skip button.
2) You can check our integration with both VAST and VPAID ads here. The ad codes used in the demo also provide the skip button: https://foliovision.com/player/demos/vast-ads
It’s done using FV Player VAST which is currently in beta testing, let us know if you are interested.
3) Custom skins – currently we only support the color settings. We tweaked the original skip created by Flowplayer.org, so it would be quite a bit of work to support all the skins.
Thanks,
Martin10 years ago in reply to: Quality switch on Ajax contentHello David,
thank you for the suggestion!
Were you able to tweak this on your current version and does it work for you? I’m asking as we are generating some of the player specific code in site footer, so if you only load the post content using Ajax, it might not have all the data it needs to operate. That’s something to improve.
It looks like quality switching should work as long as you don’t use it in palylist.
Thanks,
Martin10 years ago in reply to: Vimeo on Windows mobileHello Greg,
1) we just released FV WordPress Flowplayer 2.3 which might fix the issue first issue.
2) Do you see the same display bug here? There are two videos at the very bottom: https://foliovision.com/player/how-to-use-vimeo-pro
Thanks,
Martin10 years ago in reply to: Using Vimeo and YoutubeHello majorpakz,
could you please paste in the exact shortcode which you are using? What other plugins are you using on your website?
Thanks,
Martin10 years ago in reply to: How to create a video lightboxHello Daryl,
we promised we will add this feature at the start of this month, but we are only caught up with our work now, so we will work on adding it now.
Thanks,
Martin10 years ago in reply to: Using Vimeo and YoutubeHello majorpakz,
inserting YouTube videos with our plugin is the same as inserting any other video: https://foliovision.com/player/user-guide
If you want to enter it manually, you can just type in the shortcode like this:
[fvplayer src="https://www.youtube.com/watch?v=mzPxo7Y6JyA"]
Thanks,
Martin10 years ago in reply to: I can’t get videos to play on iPhoneHello Yoshi,
please see what our video checker has to say about the video and then “Send it to Foliovision”. Here’s hot the video checker is enabled: https://foliovision.com/player/faq#properties-built-checker-report-playing
Thanks,
Martin10 years ago in reply to: How to create a video lightboxHello Daryl,
the documentation can be found here: https://foliovision.com/player/how-to-use-lightbox
Please let us know if you are having any issues.
Thanks,
Martin10 years ago in reply to: Conflict with WP Job ManagerHello elja,
I’m not sure what connections do you mean, but it sounds like you have to use the older version of WP Job Manager for your site to function properly, as other plugins might be conflicting with the new version.
Thanks,
Martin10 years ago in reply to: Using Vimeo and YoutubeHello majorpakz,
you can insert the videos from YouTube even without the license, but then it’s just the basic embed code and not your own player with your own logo.
You need the pro license if you want advanced Vimeo and YouTube embedding, quality switching, CloudFront download protection, video lightbox and more.
Thanks,
MartinHello Michael,
1) the URL to the MP4 needs to work in your browser (unless it’s a RTMP stream which is not going through HTTP; of course the handling of the file type might depend on what browser you use). I can’t get any of this to load:
‘http://thedurhamcorporation.com/CCNA_Security_Certification_Overview.mp4’
‘http://thedurhamcorporation.com/CCNA_Security_Certification_Overview.m4v’Let’s not worry about this for now and see what our video checker reports (number 3 below).
2) regarding the “Check template” warning about html5.js, could you please follow the link it contains and then let us know if you have any questions?
3) Front-end video checker – actually it’s named “Disable admin video checker” and it’s in “Sitewide Flowplayer Defaults” group of Settings -> FV WordPress Flowplayer. Thank you for pointing out the mistake.
Thanks,
Martin10 years ago in reply to: Conflict with WP Job ManagerHello elja,
when the problem occurs, does visiting Settings -> Permalinks fix the problem?
Thanks,
MartinHello Michael,
thank you for your question. MP4 will play in around three quarters of browsers. It won’t play in Opera, Mac Firefox and any Linux (or opensource) browser. You need a WebM video or user needs Flash plugin to play that. FLV format absolutely requires the Flash plugin. I wonder how we can put these basic HTML5 video rules into a drawing, as we often explain this to our users.
The URL for your MP4 file doesn’t work: http://thedurhamcorporation.com/CCNA_Security_Certification_Overview.mp4
Please fix that and then use our video checker to report any playback issues: http://foliovision.com/player/faq#properties-built-checker-report-playing
Thanks,
MartinHello Miguel,
yes, playlist_hide=”true” will hide the playlist controls. Then add autoplay=”true” and loop=”true” and it will play forever. This won’t work on iDevices etc. as they won’t allow any video to autoplay to preserve mobile internet connection bandwidth.
Please note that if one video is MP4 format, all the videos have to use the same format. Same if you provide MP4 and RTMP – all the videos in playlist must use that as well.
Thanks,
MartinHello Janfeng,
I’m happy that you are making some progress.
Regarding the warning – saving the plugin options should fix that. Please let us know if it doesn’t.
Thanks,
Martin10 years ago in reply to: Firefox issues with custom audio sample rateHello Miguel,
the RTMP now works with CloudFront protected URLs. More details in our blog announcement: https://foliovision.com/2014/07/wordpress-video-cloudfront
Demos here: https://foliovision.com/player/demos/cloudfront-download-protection
This allows you to add a RTMP distribution for your MP4 videos – just a bunch of extra configuration on CloudFront and in the plugin and then the videos will play via RTMP where Flash is installed – resolving the Firefox issues with the files with unusual audio sample rate.
Thanks,
Martin10 years ago in reply to: Conflict with WP Job Manager10 years ago in reply to: Conflict with WP Job ManagerHello elja,
can you post a list of plugin which are active on both websites? Then we might have some more ideas.
Thanks,
MartinHello Janfeng,
I suggest you check some PHP tutorials. You need to add global $post; at the start of your function and you need to remove the “<? echo and ?>” parts from the assignment (which I illustrated in my previous post).
You should also handle the case if there are no custom fields for “shop-video” and “shop-img”.
Thanks,
Martin10 years ago in reply to: Conflict with WP Job ManagerHello elja,
I was not able to reproduce your issue. We use a lot of custom post types and we never had issue with these when using FV Top Level Categories.
Here’s how we tested the conflict:
I installed the WP Job Manager plugin, created some jobs and opened the individual job page located on ‘http://my-site.com/jobs/job-slug’
Then I installed FV Top Level Categories. The job page was still working. I created some category, it was still working. We edited the category, no issues as well. We posted a new post into a brand new category and we haven’t noticed any issues either.
Next troubleshooting step:
Do you have any category which was “job” as the slug? That would explain the conflict.
Thanks,
MartinHello janfeng,
you got the idea, but you should improve your PHP skills. It should go like this, you can’t use <?php if you already are in PHP block:
$content = do_shortcode(“[fvplayer src=".get_post_meta(....)."]“).$content;
And you are also missing global $post; at the start of the function.
We are happy to help you further with your coding, just let us know what project you are working on and what are the specs.
Thanks,
Martin10 years ago in reply to: Ads disappear on embed codeHello seyntjim,
thank you for your interest in our plugin!
Yes, the ad codes are not currently moved over with the embed code and there is no easy way of fixing that. We have some plans for better player embedding which would work in emails as well as with all the features like this one.
Thanks,
Martin10 years ago in reply to: Conflict with WP Job ManagerHell elja,
we had a look at your issue. Can you edit the FV Top Level Categories code as following?
Change this line:
add_action(‘init’, ‘fv_top_level_categories_permastruct’);
To following:
add_action(‘init’, ‘fv_top_level_categories_permastruct’, 999);
Could you please then report back if that solved your issue?
Thanks,
MartinHello Miguel,
you can add playlist_hide=”true” to the shortcode and the playlist buttons won’t appear. We are working on a better way of adding the pre-roll and post-roll video ads though.
I’m not sure what do you mean by the playlist start time. Do you mean that you want to have say 24 hours of videos in playlist and then always start at a specific video depending on what time it is? I’m not sure if that makes sense to a lot of our users, but can you share more details?
Thanks,
Martin10 years ago in reply to: Vimeo on Windows mobileHello Greg,
1) could you please let us know what Windows phone are you using with what version of Windows Mobile?
2) do you mean that the video container doesn’t fit into your mobile screen?
Thanks,
Martin10 years ago in reply to: hide the controlbarHello Mateusz,
you can use the following:
[fvplayer src="{your video URL}" splash="{your splash image URL}" embed="false" share="no" controlbar="no" autoplay="false"]
You can get all of it from the shortcode editor (just enable the features in Settings -> FV WordPress Flowplayer -> Post interface options), with exception of disabling the share buttons. I also see that sometimes it’s “no” while in other cases it’s “false”, so that should be improved as well.
Thanks,
Martin10 years ago in reply to: Shakey PlaybakHello Steve,
please use our video checker to report issues with your video, here’s how it’s done: http://foliovision.com/player/faq#properties-built-checker-report-playing
I’ve seen jerky playback of videos in Google Chrome on Windows. It’s likely caused by the video decoding acceleration provided by your graphics card. That means it’s a browser bug, but we would still like to check your video in detail.
Thanks,
Martin10 years ago in reply to: _fv_flowplayer dataHello David,
if you suspect that the video duration checker has stalled, you can re-start it by disabling Integrations -> Scan video length and the re-enabling it.
There might be a single post breaking it. Can you check what is the first and last item in the fv_flowplayer_checker_queue wp_option serialized array and then check posts with that ID?
Thanks,
Martin10 years ago in reply to: Youtube video – caption doesn’t appearHello Lise,
yes, it works on iPad, but not in iPhone. You can check it out here: https://foliovision.com/player/demos/youtube-embedding
For iPhone, you really have to encode the subtitles into the MP4 file. Notice, that the first YouTube video on the above page features this kind of subtitles (it can be enabled), so there might be a way of doing this on YouTube.
Thanks,
Martin10 years ago in reply to: sliders and other theme elementsHello Tommie,
Soliloquy only shows the post featured image and not the content, so our player won’t work in it without some modifications. Next issue to handle is to make sure the slider won’t move once the video has started and that moving to a next slide will pause the video.
We have implemented this successfully with bxSlider jQuery plugin. We wonder how to make this a part of our plugin.
Our video lightbox technology is pretty close to a video slider: https://foliovision.com/player/demos/fv-flowplayer-lightbox
Thanks,
MartinHello speedys,
we just released version 2.2.22 which fixes you issue. It was caused by a change in WordPress 4.0 editor CSS.
Regarding the “members only” video – we recommend that you use your membership plugin to provide different post content to logged in members. Best if you use it together with CloudFront signed URLs to avoid hot-linking to your videos: https://foliovision.com/player/demos/cloudfront-download-protection
Thanks,
MartinHello Miguel,
I tested this with Andoid 4 on Sony Xperia using the built-in browser on our test page: https://foliovision.com/player/demos/flowplayer-quality-switching
I noticed no issue with loading indicator appearing all the time. Since we use the native fullscreen, the standard Android control were available. The fullscreen mode can be then closed by hitting the hardware back button on the phone.
We will test with Samsung Galaxy Tab 2 and upgrade to Flowplayer 5.5 as well.
Thanks,
Martin10 years ago in reply to: Firefox issues with custom audio sample rateHello Miguel,
this is related to a Firefox bug as I mentioned above.
Here’s a workaround which will allow you to prefer Flash for Firefox only. By using Flash, the Firefox bug won’t occur (and the audio will sound normal), although you will loose the ability to seek into un-buffered parts of the video. But at least it will only affect Firefox.
Put this code at the start of your footer.php file (it needs to go before PHP block with wp_footer() in it):
<script>
if(navigator.userAgent.toLowerCase().indexOf(‘firefox’) > -1) {
jQuery(‘.flowplayer’).attr(‘data-engine’,’flash’);
}
</script>We will fix the RTMP protected URLs support.
Thanks
Martin10 years ago in reply to: prev nextHello Taha,
unfortunately this is not currently supported. If you need this feature quickly for your project, we can work on adding it if you buy our license or purchase our pro support.
If you know enough about PHP programming, you can add two anchors with fp-prev and fp-next classes (no other attributes are required) into the player container and these should then work as next/prev controls. You can add this using the fv_flowplayer_inner_html filter: https://foliovision.com/player/api-programming
Thanks,
MartinHello Miguel,
new version of core Flowplayer includes fixes for Android full-screen mode. We should be able to incorporate these fixes at the start of next week.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
I tested our CloudFront distribution download speed and I was getting 914kB/s: https://foliovision.com/player/demos/cloudfront-download-protection
That’s enough for 7000kbps video bitrate. So you should not be having any issues with your 2500kbps videos.
Thanks,
Martin10 years ago in reply to: NextGen GalleryHello Sharon,
it looks like a problem with one of the extensions. Could you please try some other browser and see if you see the same problem with missing login button?
Also, is your site using HTTPS? I double-checked that our plugin works with that and doesn’t remove the HTTPS from the form action.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
what matters the most here is the video duration in relation to the video size – the bitrate. We recommend using around 700 kbps for 360p video and 2500 – 5000 kbps for 720p and 1080p videos. You use 500, 1500 and 2500 kbps, so that should be fine.
Next, can you check the download speed of your MP4 files directly?
We will look for any speed-up recommendations for Amazon CloudFront. In our test we were getting as good speeds as any large CDN used by big news companies, see the “We also tested Amazon S3 and Amazon CloudFront” slide here: https://foliovision.com/2014/05/video-wordcamp-presentation
Thanks,
Martin10 years ago in reply to: NextGen GalleryHi Sharon,
could you please follow step 3. here to see if you are getting any JavaScript errors? http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
I tried to install NextGen Gallery together with FV Antispam, but I’m not seeing any issues. Perhaps there is some other plugin in the play.
Thanks,
Martin10 years ago in reply to: Mobile RTMPHello Noora,
sorry about the delay (I was on vacation and rest of our team was too busy to take care of non-licensed users questions).
I had a look at your player (thank you for using our video checker) and the the class is currently not online, so it doesn’t play.
Mobile devices don’t support RTMP, so it doesn’t make sense to put that up as a source for mobile devices. I think the HLS is the only option for live streaming for mobile devices, but only iPhone and iPad support HLS properly.
HLS also comes with the quality selection built-in, so you don’t have to worry about this if your HLS contains multiple quality streams.
Could you also post the exact shortcode which you are using if we need to do some more testing? We won’t publish it here if it’s private.
Thanks,
Martin10 years ago in reply to: Daily Motion VideosHello techgyrl,
thank you for your interest in our plugin.
If you buy our license, you can embed YouTube and Vimeo videos directly:
https://foliovision.com/2014/07/playing-youtube-videos
https://foliovision.com/player/how-to-use-vimeo-proThis is however not supported for Daily Motion videos right now, although it’s on our list of things to do. We are currently in process of fixing some other bugs (quality switching) for our existing licensed users.
If you have a project where you need this feature, we can talk about putting Daily Motion support near the top of our list, if you can buy a bigger license or a donation.
Thanks,
Martin10 years ago in reply to: Firefox issues with custom audio sample rateHello Miguel,
the audio sample rate in a video which I checked is 24000Hz, which is non-standard. The standard sample rate is 44100Hz. As you can see in the bugzilla link I posted above, non-standard rates (including 48000Hz) cause issues in Firefox and it’s up to them to fix it.
So we can only fix the RTMP signed URLs (download protection) to provide a good workaround for you.
Thanks,
Martin10 years ago in reply to: Firefox issues with custom audio sample rateHello Miguel,
yes, it’s normal as Flash doesn’t support HTTP range requests.
This can be solved by using RTMP, however we currently don’t support download protection for that. We worked on fixing it, but it needs to be fully tested first.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
Safari for Windows is discontinued, not much users should be using that anymore. But we can test on that as well.
We will also test Safari 5.x on Mac, that one has a lot more users.
I answered the Firefox issues in the other thread.
Thanks,
Martin10 years ago in reply to: Firefox issues with custom audio sample rateHello Miguel,
thank you for posting URL for your videos. I had a look and I’m noticing issues with audio speed in Firefox (version 31.0 on OS X 10.9.1 and also version 30.0 on Windows 7). Video stopping during quality switching in not occurring however.
We are having a look at the video encoding. I’m noticing this is a known bug in Firefox: https://bugzilla.mozilla.org/show_bug.cgi?id=875644
If you set it to prefer Flash, then at least users with Flash installed wouldn’t get into this issue.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
thank you for posting URL for your videos. I had a look and it plays fine in my Safari (version 7.0.1 (9537.73.11) on OS X 10.9.1)).
I can seek to any part and I can see the picture. We really need to know your Safari version to effectively troubleshoot this.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
we will keep the video private as well, we won’t publish your URLs, so no worries, you can send it to us.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
sorry about missing that question, I though I answered it. You should add the rule in your theme stylesheet. You should avoid doing this in plugin files, as a plugin update will then revert your changes.
Thanks,
Martin10 years ago in reply to: How to create a video lightboxHello Lance,
I’m leaving for a week of vacation, so I’ll be able to add this feature at the start of September.
If you know enough PHP you could put up a filter on the_content with high priority, where you would change the HTML of the lightbox image link to show up as an image, but it would be too tricky for a quick fix.
Thanks,
Martin10 years ago in reply to: Firefox issues with custom audio sample rateHello Miguel,
is this also happening on our demo page? https://foliovision.com/player/demos/flowplayer-quality-switching
Thanks,
Martin10 years ago in reply to: Google Chrome Video ArtifactsHello Miguel,
this might be related to the video acceleration. Could you please post us the full data you get on this URL in your Chrome? chrome://gpu/
If your Chrome doesn’t smooth out the edges of artifacts in video (deblocking filter), can you check if you encoded your video with “Fast decode” option? We usually don’t enable it for faster decoding on mobile.
This can also happen if you have another window open in your OS which plays some video, even though it’s covered by your Chrome browser. There seems to be a bug in the video rendering in HTML5 in Chrome in some scenarios. IE 11 has similar issues as well.
Thanks,
MartinHello Miguel,
1) The issue with the loading indicator must be some bug in our scripts. We will check that out.
2) We use the native full screen of Android, as it’s more compatible than the full screen mode with our custom controls.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miquel,
I’m leaving for a week of vacation, so I’ll be able to fix any bugs and help you troubleshoot the issues at start of September.
Thank you for summing up the issues, I’ll make sure we address each in a separate thread and provide some quick troubleshooting steps now.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
that’s a good test, have you tried our own video? See the second video on the page here: https://foliovision.com/player/demos/flowplayer-quality-switching
It’s in MP4 format, to it should play in your Safari, unless there is some bug which doesn’t occur on our version (Safari 7.0.1 (9537.73.11) on OS X 10.9.1).
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
we will have to improve this to automatically select he lowest quality for mobile devices – your Android phone is probably trying to play the HD video.
You can try posting your mobile quality video into a standalone player and see if that one works. It would be also good to know if that one will play in Safari. That would answer the question if this is related to the quality switching or the video encoding.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
sure, you can just use two. But make sure you update the global configuration (where you set the quality prefixes and labels). Currently we only support one configuration per site, so all the videos will use this.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
if you could use our Video checker from within your Safari, that would be great as we would see your video encoding as well as your Safari version and OS. Here’s how to use it: http://foliovision.com/player/faq#properties-built-checker-report-playing
Please note that this information is kept private.
A test URL where we can see the video would be even more helpful.
Otherwise I’m not sure what could be the problem – Safari should play your MP4 using HTML5 engine perfectly fine, just like Chrome. If it plays for you when you force Flash mode in Safari, that suggests that there is indeed an encoding issue. If it doesn’t play for you in Chrome and Firefox in Flash mode, are you sure you have Flash enabled?
If it played in classic Flowplayer, that one uses Flash, so there still might be some HTML5 incompatibility with your video. I’m not sure about jwPlayer though, we use the same HTML5 engine as that one (it relies on browser), although it could be using Flash without you knowing it.
The clip around the edges of your 1500k clip suggest that your video aspect ration might be different on that one.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
it sounds like a video encoding issue. Please use the video checker on the video: foliovision.com/player/faq#properties-built-checker-report-playing
Can you play any of the mobile, sd or hd videos in Safari? Or do all of them fail?
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
here’s my test of quality switching with CloudFront signed URLs (see the second video on the page): https://foliovision.com/player/demos/flowplayer-quality-switching
There was a bug which prevented this from working when there were + symbols in the file name (Amazon S3 and CloudFront uses that instead of empty spaces) in Flash engine (required by Firefox on Mac, as it won’t play MP4 natively).
We fixed this bug and released FV Player Pro 0.1.10, you should upgrade to it.
If you could post your file URL here (just the URL, no need for any keys, we also won’t publish it), we can check if there are any issues with that. But I’m surprised that it doesn’t work for your in Safari, as that one plays MP4 natively.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
step 6. of our guide shows you that when you enable the Quality Selection in the “Add FV WP Flowplayer” dialog, it allows you to “Show hint” which shows you what URLs will be required: https://foliovision.com/player/switch-video-quality
If the “Mobile” is too long, you can adjust the quality selection button size using CSS like:
.flowplayer ul.fv-player-quality li a { width: 80px }
I’m checking the quality switching together with CloudFront signed URLs right now to find any bugs in our code.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
you need to open the PEM file in any text editor (preferably Notepad on Windows or TextEdit on Mac).
Regarding the “Mobile”, “SD”, “HD” labels – please check step 3. of our quality switching guide: https://foliovision.com/player/switch-video-quality
For your site it should be:
_500k,Mobile
_1500K,SD
_2500K,HDAre you sure the 500k has “k” in lower case and the rest in upper case?
Regarding RTMP – unfortunately this one doesn’t work with the private keys, we are working on fixing the bug.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
just make sure you use our guide for the quality switching here: https://foliovision.com/player/switch-video-quality
Improving the user interface of this feature is on our list.
We also need to add a checkbox to allow our users to mark which one of the qualities is suited for mobile, so that mobile browser get the lowest quality right away. Currently you might need to post the mobile quality video as the first one, so that users (including mobile) get it right away.
Thanks,
MartinHello David,
iDevices can play HLS in HTML5 as they have a built-in HLS capability. So this extra engine would be used for PC users only.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
you can buy our license on our website using PayPal: https://foliovision.com/player/download
I will notify our sales department about your invoice though.
Could you please report the video were you can’t seek into buffered parts using our video checker? Heres’ how: https://foliovision.com/player/faq#properties-built-checker-report-playing
That will show us video encoding details and what browser + OS you are using and we should be able to help.
Thanks,
Martin10 years ago in reply to: Removing the ‘Mobile browser detected’ textHello Alex,
your solution works, but it will break with the first plugin upgrade.
We can put in a WP filter hook for this phrase, so then you could be changing it using an addon plugin. That would be a much more elegant solution.
Thanks,
Martin10 years ago in reply to: seek forward and buffer timeHello Miguel,
1) Unfortunately setting buffer size is not part of HTML5 specifications. If the video is hosted on a fast server, this is no longer an issue, as the HTML5 player will automatically pick the right buffer length.
The solution is to add a CloudFront distribution for your video files. Then the videos will be on CDN and you should have nice if not great video load times across the globe.
Our FV Player Pro extension which is available for our licensed users allows you to use CloudFront signed URLs for download protection, see our guide here: https://foliovision.com/player/serving-private-cloudfront
Demo can be seen here: https://foliovision.com/player/demos/cloudfront-download-protection
2) Random seeking is only supported when the browser can play the video in HTML5 or if there is RTMP stream if the browser has Flash installed. Our RTMP guide is posted here: https://foliovision.com/player/serving-private-cloudfront#rtmp
So if you provide your videos in MP4 format, it won’t allow random seeking in browser like Firefox on Mac, Opera and so on. You can add WebM format for these and then random seeking will work, or you can add RTMP streaming for your videos.
Thanks,
MartinHello David,
the system with providing a time limited URL (we support it for both Amazon S3 and CloudFront) is as secure as it gets in HTML5. Both Vimeo and YouTube use the same approach to protect the videos.
HTML5 doesn’t really support content encryption, but you can get it in HLS streams which are supported only on iDevices. However then you also need a RTMP stream (which plays in Flash) for rest of the users, which is at least hard to download as it’s a proprietary protocol.
We could also look for a chromeless Flash player for HLS format and integrate it in our plugin, but it would be quite a bit of work.
Thanks,
Martin10 years ago in reply to: Vimeo Quality SelectionHello Chan,
Vimeo encodes each video in mobile, SD and HD quality in MP4 and HLS formats.
We serve the HLS video to iPhone and iPad, any mobile user gets the mobile MP4 and the rest gets the HD quality MP4 video.
Manual quality selection for Vimeo is on our list of things to do, however Vimeo CDN is much faster than regular hosting, so I haven’t noticed issue with slow loading of HD video yet.
Thanks,
MartinHello Alex,
could you please delete and reinstall the plugin? I included a fix for this in the existing version and if it works for you, we can release it as a new version.
It hides the WP admin bar when entering fullscreen and then shows it again upon exit. It works perfectly in my IE11.
Currently the native fullscreen in IE11 is not supported, but it should be fixed in next version of core Flowplayer.
Thanks
MartinHello Alex,
please use the instructions from our FAQ: https://foliovision.com/player/faq#how-change-the-play-icon
Thanks,
Martin10 years ago in reply to: Removing the ‘Mobile browser detected’ textHello Alex,
thank you for your interest in our plugin!
You can disable the switching by adding a line of CSS into your mobile theme (or your main theme if it’s responsive):
p.fv-flowplayer-mobile-switch { display: none }
Mobile support is very important. Quality Switching works better in our FV Player Pro extension which is available for licensed users (although we need to improve our mobile user detection in there). FV Player Pro also allows you to play videos of Vimeo and YouTube and these detect mobile users automatically (here I must say that YouTube plays on older mobile much better than Vimeo).
Thanks,
MartinHello David,
sorry about the delay here, I initially planned to answer this later on that same week, but then the message was lost in pile of new messages.
I’m not sure if this would be more secure than the standard download protection which we support for Amazon S3 (with the free FV WordPress Flowplayer plugin) and now also for CloudFront (with FV Player Pro extension).
This might work better if you build a closed-source application where you embed the encryption key and then only allow that application to play videos of your Amazon account. Is there any specific use case that you have in mind?
Thanks,
MartinHello Dennis,
sorry about the delay. It appears that qTranslate is currently struggling to add support for WordPress 3.9. That puts us into a difficult position, as we have our clients who use this plugin and it’s also supported with FV Simpler SEO. But unless the core qTranslate plugin gets fixed, there is not much we can do.
Thanks
MartinHello volcano,
thank you for sharing your findings!
It weird that some proxy can affect our plugin like this.
Thanks,
MartinHello viral,
thank you for your interest in our plugin!
There must be some other issue with your user which can’t comment. Do you mean that it goes into trash automatically? Perhaps his name is also on the blacklist. You can try de-activating our plugin and ask the user to comment to make sure there is no issue with our plugin. Are you using any antispam plugin?
I see that the editors don’t get all the permissions they should. We will fix this issue. If you need this issue resolved with priority, we are happy to do so if you order our pro support. If you know PHP, then you can try to fix it in fv_tc::frontend() where the permissions are checked.
Thanks,
MartinHello volcano,
this is very weird and I don’t actually think these errors have anything to do with Foliopress WYSIWYG malfunction. For example do you link to metabar.ru website? Why would a link from that domain load in your wp-admin?
Do you see the same error if you deactivate Foliopress WYSIWYG?
Thanks,
Martin10 years ago in reply to: Rackspace IssuesHello Chan,
on our test page, the video was streamed in RTMP and HLS. So Chrome was using Flash to play the RTMP stream as it doesn’t play HLS.
I had a look in Windows XP with IE7 and the video played smoothly. We have a separate support ticket where we noticed that Windows XP with IE7 is indeed slow to play videos on your particular site, so there must be some CSS conflict.
Thanks,
Martin10 years ago in reply to: Movies stop playingHello Johnathan,
thank you for also submitting the video using our video checker.
I tried to download the video file, but the download was always stopped after around 8 minutes. So I believe this is a problem with your host – they might not like that you are serving big files.
Consider moving your videos to CDN for fast download speeds across the globe and uninterrupted downloads.
Thanks,
MartinHello volcano,
I’m not sure what could be causing the above error. Perhaps your post HTML includes some item form widgets.wp.com. Could you please check if you get the same error when writing a new post? Are you using JetPack?
Thanks,
Martin