Hello Bruno,

I had a look at your test domain and it appears you are using an old license key.

You should be copying the license key from your live site or https://foliovision.com/edit

Thanks,
Martin

Hello Bruno,

you should setup your CloudFront distribution for HTTP serving: https://foliovision.com/player/serving-private-cloudfront#cloudfront

Then you can use it to deliver the MP4 files (most important format) and WebM (second most important format). RTMP is just an extra if you don’t have your MP4 videos in the WebM format and want to server it better for users with Flash installed.

We are also close to fixing the Amazon S3 Frankfurt issue (AWS Signature Version 4).

Thanks,
Martin

Hello Bruno,

1) CloudFront can be used for both downloads (HTTP) and streaming (RTMP), so it will cover your needs.

If you encode your videos in MP4 (h264 codec) only, users of Firefox on Mac, Opera and other open-source browsers will play it using Flash. Flash doesn’t allow seeking in files served over HTTP, it requires RTMP to be able to seek. If you add your video also in WebM format, then these open-source browsers will play it fine without need of Flash.

In our AWS billing statement it says:

“$0.00 per GB data transfer out of US West (Oregon) to CloudFront”

So it appears the data served from S3 using CloudFront is only billed once it gets out of CloudFront to the public.

2) The license is valid for your domain and any of its subdomains. Your testdomain.our-domain.de will work.

Thanks,
Martin

Hi Bruno,

Sorry, I missed that fact. Please post the logins to support@foliovision.com or use Lastpass for increased security with martinv@foliovision.com guide is here: https://foliovision.com/sharing-sensitive-information

Thanks,
Martin

Hello Bruno,

sorry about the delay here. What you describe is a weird issue.

If the videos play in your browser if you copy the URL, can you compare if you get the same URL in the page source HTML? The Signature may be different, but there should be no difference in % encoded characters or any blank space characters.

Thanks,
Martin

Hello Richard,

so it must be a plugin conflict. Could you please provide a full list of your plugins?

Thanks,
Martin

Hello Anna,

please try Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Defaults -> Prefer Flash player by default. If all of your videos are provided using RTMP, then everybody will need Flash, but the mobile video will still work for HTML5 only users (iPad, iPhone, Android…, users without Flash….)

Thanks,
Martin

Hello Nikola,

unfortunately your website doesn’t load for us. Perhaps adding html5.js will help? https://foliovision.com/player/installation#html5js

It works for us on our homepage: https://foliovision.com

Thanks
Martin

Hello Joe,

I’m glad it’s solved now.

Please let us know if there is anything else. We are working on some interesting new features now.

Thanks,
Martin

Hello Miguel,

I’m glad that we could be of assistance and that it finally works for you!

I think this is documented in https://foliovision.com/player/serving-private-cloudfront -> Summary – Practical example -> 4. The mapped domain has to be used it the video URL, I think that makes sense.

Please let us know if you see any way of simplifying this.

Please also double check that you are not using Settings -> FV WordPress Flowplayer -> “Amazon S3 Protected Content” for this.

Thanks,
Martin

Hello Miguel,

could you please provide some of your post URLs (we don’t have to publish it if you choose not to), so that we can have a look?

Thanks,
Martin

Hello Steve,

if things go well, we should have a first demo by the end of this week. It’s hard to predict now that the end of the year is coming.

Thanks,
Martin

Hello David,

the Firefox video messages are fine, it basically tells you that Firefox won’t play MP4 in HTML5 mode. Firefox on OS X doesn’t support it.

Could you please check if the second video here plays for you and the quality switching works? https://foliovision.com/player/demos/flowplayer-quality-switching

The latest version of FV Player Pro is 0.2.3, are you not seeing the update?

Could you please send us your exact URL where we can see your issue?

Thanks,
Martin

Hello Craig,

unfortunately this is not supported.

If you are a programmer, you can have a look at fv_wysiwyg_load() JS function – it should give you a good idea about how to initialize a second copy of the editor on some other field.

Thanks,
Martin

Hello Anne,

please use the video checker and we will have a look at the video encoding, or perhaps it will detect the error for you: https://foliovision.com/player/faq#properties-built-checker-report-playing

Thanks,
Martin

Hello Nigcra,

what about Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Defaults -> “Always use fixed size player”?

Also what version did you upgraded from?

Thanks,
Martin

Hello Anna,

the domain was updated, please check your account for get the license key.

The approach with the IP and tilda makes it much harder to launch the website as you have to replace a lot of URLs.

Our mobile video recommendations are here, perhaps the videos are bigger than 640×480: https://foliovision.com/player/encoding#mobile-video

M4V format may be not HTML5 compatible (depending on what stream codecs it uses), our video checker should detect these issue for you: https://foliovision.com/player/faq#properties-built-checker-report-playing

Thanks,
Martin

Hello TD,

in that case rtmp://s11.streamcp.com:5225 is the server address and 8211 should be the file path. So this should work:

[fvplayer rtmp="rtmp://s11.streamcp.com:5225" rtmp_path="8211"]

But it does not. Our video checker says that “Could not connect to s11.streamcp.com:5225” So I tried port 1935 (default for RTMP), meaning the server address was: rtmp://s11.streamcp.com:1934 Shortcode:

[fvplayer rtmp="rtmp://s11.streamcp.com:1935" rtmp_path="8074"]

Our video checker says it’s fine, but it still won’t play. Are you sure 8074 is correct? Shouldn’t it be something like my-video.mp4?

Or is this a live stream which is currently down?

Thanks
Martin

Hello Nigcra,

please check our troubleshooting guide here: https://foliovision.com/player/installation#fixing-broken-javascript

It “Check template” fails and shows nothing, could you please see if you find anything related to it in your PHP error log?

Thanks,
Martin

Hello Anna,

please let us now what domain you are using and we will change it in you license.

Our license key works for any subdomain, so if your new site is something.com, you can develop it on dev.something.com and our plugin will work.

Could you please let us know what problems with our plugin you are experiencing?

Thanks,
Martin

Hello John,

mobile devices don’t allow us to autoplay the video. This is due to the bandwidth limits of the mobile internet providers. The restrictions is hardwired to the browsers – user needs to click (touch to play) the video element before any script can work with it.

Thanks,
Martin

Hello Michael,

I see, so I think I finally understood that you don’t want any play icon on the image which opens the lightbox. So here’s an updated demo: https://foliovision.com/player/demos/flowplayer-lightbox-borders

You mention that our player adds some other things. Does that mean that in your desired lightbox view, there should be no video controls or share bar (can be disabled globally).

Thanks,
Martin

Hello TD,

could you please try the step 4. and let us know what exactly happens? https://foliovision.com/player/installation

If you see no output, can you check your PHP error logs for any clues?

Thanks,
Martin

Hello Rehan,

please upgrade to FV Player Pro 0.2.2 which we released just now. It improved the preloading of Vimeo videos for mobile.

Thanks,
Martin

Hello Mark,

thank you for your kind words. If there is a bug in our software, then of course we are happy to fix it.

Thank you for your input and bug report!

Martin

Hello Mark,

we are fixing these Vimeo quality switching issues. Biggest part of it is caused by the video itself – suddenly it’s available only in SD quality, so the HD and Mobile buttons should not appear at all.

Thanks,
Martin

Hello Rehan,

the video plays for us now, we will check what could cause a weird error like this.

Thanks,
Martin

Hello Debbie,

thank you for pointing out the mistake!

We fixed the bug and it will be a part of the next plugin release. If you need it right now, you can get the latest development version here: https://foliovision.com/downloads/fv-wordpress-flowplayer.dev.zip

Thanks,
Martin

Hello Mark,

with the Flash preference all of the users will get the correct colors and who has no Flash installed should be still able to play MP4 file (88% of people) and I think that the chance they get bad colors because of the Nvidia driver is pretty low.

Thank you for sharing the Nvidia details.

Safari 5.1.7 on Windows 7 actually says that your video is not supported by HTML5, same for any MP4 I tried. If Flash is installed, then it plays just fine (and I don’t have to set the Flash preference – tried it on a test site). On Windows XP it shows the same HTML5 error if Flash is not present. So it appears there is some other issue.

Thanks,
Martin

Hello Steve,

after further investigation we found out that your server doesn’t have cURL for PHP installed. You will ask your server technicians to install it and we will us WP HTTP class for better compatibility of our plugin.

Thanks,
Martin

Hello Michael,

when I click the top image/button my browser simply opens the MP4 file (the location bar URL changes to the MP4 file) and then you have to use the back button to go pack to the page. Although different browser may treat this differently.

So it’s not a lightbox, but a simple link to the video file. You can put up a link like that by just using HTML, no need for any plugin or any class attribute:

However if you need Amazon S3 signed URLs, then this won’t suffice and some plugin still needs to append the signature to the URL.

I also had a look at our plugin on that page. It appears that there is some CSS conflict and it doesn’t appear right. We will work on that. Or it might be because of your CSS minify.

Here’s a demo of what our video lightbox should look like: https://foliovision.com/player/demos/fv-flowplayer-lightbox

Here’s another demo in which we removed the lightbox styling – perhaps that’s what you are really after, could you please check? https://foliovision.com/player/demos/flowplayer-lightbox-borders

Thanks,
Martin

Hello dayan,

I see the issue, however that’s how WordPress works. We didn’t wanted to bend the WordPress rules so much as what you are asking for.

For example if you have category “Mercedes” which is a subcategory of “Cars”, then the category has URL like /cars/mercedes. The category URL is determined by both the category slug and its parent category slug.

Our plugin is able to adjust this in case that you assign only the “Mercedes” category to the post, but you want it to show with /cars rather than /cars/mercedes. Same applies if you have another level of categories below Mercedes category. Normally WordPress picks the category with the lowest ID and that’s it.

So in your case, I see that you get /news/online-poker/post-name. Our plugin allows you to get /news/post-name but not /online-poker/post-name.

Thanks,
Martin

Hello Rehan,

FV Player VAST 0.2.9 was released, so you can use your non-linear ads now. If you don’t see the upgrade available in your WordPress, just refresh it a couple of times, or get the new version at https://foliovision.com/edit using your licensed account.

Mobile support is high on our list.

Thanks,
Martin

Hello Mark,

FV Flowplayer prefers HTML5 when the browser supports it for the video. You can try Settings -> FV Worpdress Flowplayer -> Sitewide Flowplayer Default -> “Prefer Flash player by default” and see if that helps with your color issues.

If it does, then I expect which may have something to do with your computer hardware. These browsers use the graphics card GPU processor to show the video, so perhaps there is something set badly in the drivers.

You can also try to disable the GPU acceleration of video in Chrome: chrome://flags/#disable-accelerated-video-decode

Similar issue in Chrome is described here: http://code.google.com/p/chromium/issues/detail?id=73234&q=html5%20video%20colors&colspec=ID%20Stars%20Pri%20Area%20Feature%20Type%20Status%20Summary%20Modified%20Owner%20Mstone%20OS

Here’s also one for Internet Explorer (occurring for ATI Catalyst Control Center driver): http://stackoverflow.com/questions/25571577/html5-video-in-internet-explorer-renders-colors-incorrectly

Safari for Windows is old, outdated and no longer supported. We tested our videos on it and it worked. Are you using the latest available version of Apple Quick Time with it?

Thanks,
Martin

Hello Mark,

I had a quick look at this in Windows 7 and I’m not noticing any color issue: https://foliovision.com/downloads/fv-player-colors-chrome-ie-safari.png

Could you please point us to the exact scene where the issue is most visible?

There is a lot of variables, I should have a look at this in Windows 7 at home. Did you had Flash enabled when testing this?

Thanks,
Martin

Hello Rehan,

great, if it works now, we should release the new version.

The mobile support is on our list of things to do. Now that we support both HTML5 and Flash ads, with midroll configuration (not documented yet) and waterfall loading, it’s the right time to add this.

Mobile devices are tricky though, we can start with iPad and Android 4. iPhone (except for the latest one with iOS 8) and Android < 4 uses its built-in player to play the video, so I’m not sure if we can serve ads there yet.

Thanks,
Martin

Hello songsrpeople,

so your VAST URL is like this (warning, I omitted the ?id= parameter to protect your privacy, you will have to put that one back in):

http://v.admedia.com/?id=YOUR_ID_HERE&page_url=[ENCODED_PAGE_URL]&autoplay=[0,1]&content=[CONTENT_CODE]&title=[VIDEO_TITLE]&video_id=[VIDEO_ID]

So [ENCODED_PAGE_URL] needs to be replaced with [permalink] and [0,1] with [LR_AUTOPLAY]. [CONTENT_CODE] could be replaced with [post_id], [VIDEO_TITLE] should be [post_title] and [VIDEO_ID] can be [post_id] as well.

That means it will become:

http://v.admedia.com/?id=YOUR_ID_HERE&page_url=[permalink]&autoplay=[LR_AUTOPLAY]&content=[post_id]&title=[post_title]&video_id=[post_id]

Thanks,
Martin

Hello songsrpeople,

I can see that the loading works, but the first ad gets stuck trying to load over and over again.

Please check my previous message in this thread. I wrote you exactly what needs to be done about that VAST ad URL, it’s number 3. in the list. Perhaps that will help.

Thanks,
Martin

Hi Jamie,

you can just add midroll=”0,3600″ to the shortcode to have the ad how up at the start and after 1 hour or midroll=”60,3600″ to have it show up after at 60 seconds and then at 1 hour.

We will add this into the shortcode editor. We are currently working on other improvements, so we can’t add it right away.

I see you use Vimeo direct media file links – you can our Vimeo integration if you want to protect the Vimeo videos against download: https://foliovision.com/player/how-to-use-vimeo-pro

Thanks,
Martin

Hello Michael,

yes, that’s what it will look like.

However the output of the above will be the same as of the following:

[fvplayer src="video.mp4" splash="image.png" lightbox="true"]

Could you please confirm if that’s it? You said that it doesn’t reproduce the look which you need. Could you please write some more about that?

Thanks,
Martin

Hi Samik,

in that case, it might be the OS upgrade.

Thank you for your feedback!

Please let us know if there is anything else.

Martin

Hello Michael,

we want to improve that, however could you please be more specific about what is the look you are going for? When we improve this functionality, it will look the same. That means a simple image will open a white lightbox overlay when clicked and that will play the video.

Thanks,
Martin

Hello rehan007,

I found where you probably obtained the ad tag, it should be here: https://support.google.com/adsense/answer/6029601?hl=en

What I get there is this: http://googleads.g.doubleclick.net/pagead/ads?ad_type=video&client=ca-video-pub-4968145218643279&videoad_start_delay=0&description_url=http%3A%2F%2Fwww.google.com&max_ad_duration=40000&adtest=on

Which is largely different from what you get: http://ima3vpaid.appspot.com/?adTagUrl=http%3A%2F%2Fgoogleads.g.doubleclick.net%2Fpagead%2Fads%3Fad_type%3Dvideo_image_text_flash%26client%3Dca-video-pub-4968145218643279%26videoad_start_delay%3D0%26description_url%3Dhttp%253A%252F%252Fwww.youtube.com%26hl%3Den%26max_ad_duration%3D40000%26adtest%3Don

Notice that your ad tag appears to be served via some ima3vpaid.appspot.com tool which reads the original ad URL as ?adTagUrl=. It appears the purpose of this is to make it Flash compatible. Are you sure you need that? Have you opted somewhere that your player requires Flash ads?

Also, according to this guide, “video_image_text_flash” in the VAST URL can be replaced with just “image_text_flash” and get the non-linear ads all the time, that helps with our testing: https://support.google.com/adsense/answer/3112148

All of the above helps a lot with our testing. The support for HTML5 non-linear video ads is almost finished and we are working on Flash non-linear ads.

Thanks,
Martin

Hello rehan007,

thank you for the screenshot, but it doesn’t explain why your ad tag uses VPAID SWF for a simple non-linear ad.

We worked on adding Non-linear VAST support as mentioned above and it looks good so far. It looks nice when the ad is scheduled to kick-in 5 seconds into the video or so – just like YouTube ads do.

Thanks,
Martin

Hi Samik,

we are glad that it works for you!

Could you please also check and post your user agent string again? You can find it here: http://www.whatsmyuseragent.com/

Thanks,
Martin

Hello Mark,

thank you for the detailed feedback!

We will verify these iOS 8 bugs, we didn’t had any issues so far.

Thanks,
Martin

Hello Mech,

although a SWF file may contain some animation, it is not a video file. If you need to insert it, use the standard object and embed tags, or better a library like swfobject for safe fallback for devices with no Flash support (iPad, iPhone…): http://code.google.com/p/swfobject/

We will also improve the video checker to warn users about mistaking SWF files for videos.

Thanks,
Martin

Hello Steve,

let’s solve the issue with videos not playing first.

I can see that all the Ajax requests to http://www.wolwvideo.com/wp-admin/admin-ajax.php fail. They get HTTP error 500. Could you please check your php error log to see what happening? Perhaps some of the PHP commands which we use is not permitted on your server. Your web host should be able to point you to these files.

Alternatively you can enable both WP_DEBUG and WP_DEBUG_LOG as in this WordPress.org tutorial: http://codex.wordpress.org/Debugging_in_WordPress

Sorry about the inconvenience, this is an edge case which we haven’t encountered yet.

Thanks,
Martin

Hello Rehan,

1) You can use [fvplayer src="" vast="" vast_engine="flash"]

We will put that into documentation, but part of that should be in user interface, so we need to work on that.

2) I can see the issue (it’s the VAST from http://ima3vpaid.appspot.com right?). When I play the video, the ad appears at the bottom of the player but no video plays.

That VAST only contains InLine Linear VPAID ad. If it’s non-linear ad, why is it being served as Linear? Even the Google VAST testing tool is not able to display that properly here: https://developers.google.com/interactive-media-ads/docs/vastinspector_dual

Could you please check that on your end? Does you have to use VPAID for these non-linear ads?

On our end, we will make sure simple non-linear ads like the two Liverail Examples here work: http://www.iab.net/guidelines/508676/digitalvideo/vast/vast_xml_samples

Thanks,
Martin

Hello Mark,

since these files can’t be opened via HTTP, it appears that your web host is blocking the request. Perhaps they block any URLs which contain @ symbols.

It won’t be a CSS conflict, as web browser reports the file access is denied – the HTTP code is 403.

Thanks,
Martin